MAIN CONFERENCE DAY 1 - 29th October

8:00 am - 8:45 am EVENT REGISTRATION AND BREAKFAST

8:45 am - 9:00 am Chairpersons Opening Remarks


9:00 am - 9:30 am CHIEF TRANSFORMATION OFFICER PANEL: Defining Transformation and the WHY

Geopolitical instability, rising costs, and looming policy shifts are forcing businesses to rethink priorities, often pulling attention toward crisis-led transformation and away from long-term strategic initiatives. At the same time, the pace of technological change is accelerating rapidly - GenAI, agentic AI, and new digital tools offer great potential, but only if organisations can empower their people to work with this tech. In this environment, the Chief Transformation Officer has been increasingly responsible for holding the long-term plan while mitigating short-term volatility. How can transformation leaders at the top define transformation and plan for the future, when the uncertainty is so much that this discussion might have a whole different economic context by October? Join this session to hear:

-            How do our CTrOs define transformation, and with that, approach transformation

-            What are the priorities of the Chief Transformation Officer, and how do they identify how this trickles down to other transformation leaders and professionals?

-            In a world that is becoming more susceptible to distractions, how do those at the top keep focus on transformation and mitigate the negative impacts of global climate?

9:30 am - 10:00 am AUDIENCE PANEL: Will Transformation Exist in 10 Years and How Do We Shape This?

The function of transformation is constantly evolving – in some companies, it’s becoming more embedded at a strategic c-level, while in others it’s being absorbed into other business areas or decentralised completely. With growing AI adoption, faster cycles of change, and continuous pressure to prove value, the transformation role as we know it is shifting. So, we’re starting the day with the big question – will transformation still exist in 10 years? And if so, what will it look like?

This isn’t your usual panel. It’s interactive, audience-led, and designed to challenge perspectives. One of our speakers will set the scene before we ask every attendee to vote live from strongly agree to strongly disagree. We’ll show the spread of answers, then open up the debate. Expect to be called on to defend your position, challenge others, or even change your mind as new perspectives are shared.

10:00 am - 10:30 am PANEL: Defining a North Star Vision That Stands the Test of Leadership Changes

Transformation is a long game, but leadership changes can shift priorities overnight. Many transformation leaders have seen their carefully crafted strategies disrupted by new CEOs or leadership, all coming with different business approaches. In this panel  we will be exploring what it takes to build a transformation vision so strong that it remains a constant guiding force, even as leadership evolves.

-            When change is inevitable, how do you adapt without losing momentum or direction?

-            How can transformation leaders define a North Star vision that is resilient to leadership changes?

-            What are the key behavioural shifts that indicate a transformation is truly taking hold?

-            How do you secure long-term commitment to transformation efforts, even when leadership priorities shift?

-            What strategies help transformation leaders adapt their approach when new management brings a different perspective?

-            How can transformation teams bridge the gap between continuity and fresh leadership ideas to drive lasting success?

10:30 am - 11:30 am NETWORKING COFFEE BREAK


11:30 am - 1:00 pm OPTIMAL APPROACH TO DESCRIBE THE ‘TO BE’ OPERATIONAL MODEL WITHIN A CORPORATION

11:30 am - 1:00 pm ERP TRANSFORMATION LESSONS AND FAILURES

11:30 am - 1:00 pm IDENTIFYING CHANGE AGENTS WITHIN YOUR TEAMS

11:30 am - 1:00 pm DIGITALISATION ENABLING SUSTAINABILITY TRANSFORMATION

11:30 am - 1:00 pm ARE COMPANIES MOVING TOWARDS AI SHORING FOR LOWER COSTS?

11:30 am - 1:00 pm UTILISING DATA FOR VALUE GENERATION

11:30 am - 1:00 pm RETAINING AND HIRING AI ENTERPRISE TALENT

11:30 am - 1:00 pm BUILDING TRANSFORMATION THROUGH VALUE

11:30 am - 1:00 pm TRANSFORMING WITHOUT A CENTRAL TRANSFORMATION FUNCTION

1:00 pm - 2:00 pm NETWORKING LUNCH

Building Strong Transformation Foundations

2:00 pm - 2:30 pm PRESENTATION: ‘HOW WE HAVE ALWAYS DONE THINGS’ TO ‘OPEN TO CHANGE’ IN THE AUTOMOTIVE INDUSTRY

Leading change involves getting buy-in from all stakeholders. This session aims to look not at how to drive mindset changes for individual stakeholders, but for an entire industry. In legacy-heavy industries like automotive, where success has been built on stability, not speed, it can be hard to move away from old-school ways of thinking about transformation. Join this session with Stefania to learn:

-            How to identify when mindset, not capability is slowing transformation speed

-            How can transformation leaders adapt and evolve their soft skills to better communicate to legacy mindset leaders

-            How can we influence middle management to facilitate driving transformation mindset throughout the industry

-            How do you build upon, and retain the legacy success ways of working, whilst implementing change

2:30 pm - 3:00 pm PRESENTATION: Transforming In-House Digital Teams to a Global Digital Vendor

For global companies like Suez, the digital transformation journey looks like pieces of puzzle spread over the world board through various innovations, local roadmaps and acquisitions. With the raising competition from incumbents, suppliers and VC-backed companies, the puzzle must be assembled to produce a bigger strategy and to reach the end game for shareholders and senior executives.

Based on the experience in Suez Digital Solutions, some key insights may be noticeable:

-            How to define a single global strategy matching the needs of each business unit, across fragmented markets? 

-            How a "matrixal" digital factory help to federate more than 27 companies into a "One Company" product development mindset?

-            How to rethink productivity and efficiency in 2030 for a digital organisation?

3:00 pm - 3:30 pm PRESENTATION: Bridging Business & IT By Integrating Business Process Management and Enterprise Architecture

Discover how combining Business Process Management (BPM) with Enterprise Architecture (EA) can foster collaboration between business and IT, leading to faster, large-scale operational changes. Learn how AI-driven platforms can streamline process automation, control complexity, and reduce costs, driving growth and innovation.

Key Takeaways:

-            Accelerate business transformation by understanding, improving, and scaling business processes and enterprise architecture

-            Leverage AI-fuelled BPM & EAM tools to optimise and control complexity across your process and IT landscape

-            Automate processes at ultimate speed to drive innovation, reduce costs, and save valuable time

Transformation in the Age of AI

2:00 pm - 2:30 pm PRESENTATION: What Does it Take to be Successful in Implementing AI Technology?

As Transformation leaders, do we need to challenge and manage the expectations of top-level executives wanting to ‘stay ahead’ and implement AI, do we need to set up a strong foundation for being able to implement and be successful in this, or both? Join Zee as he challenges the current thinking and prepares us for the AI storm. While AstraZeneca is mature in their AI applications and experiments, there are ways all companies, irrespective of maturity level, can translate the AI ambition into delivery success.

-            Defining what success is, and ensuring investment is a no-brainer decision.

-            Exploring the need for process mining in AI implementation or whether it is a waste of money

-            Identifying where AI can accelerate consistently for different business values

-            Defining our AI capabilities

-            Assessing what ‘being ready’ looks like and how can we start doing this today

2:30 pm - 3:00 pm CASE STUDY PRESENTATION: Gen AI Marketing Application and the Impact on Transformation and Business Growth

In a fast-moving consumer market, speed, relevance, and personalisation are critical. Transformation leaders are tasked with working across the business to identify areas that new technology like Generative AI can enhance, and here Ilya will share how Reckitt have applied Gen AI across their marketing operations, and how this has unlocked new growth opportunities and reshaped their transformation strategy. Join this session to hear:

-            How the opportunity to implement was identified before the Gen AI tool pilot

-            How the initial trial was tested against success, and what metrics were used in the implementation decision-making?

-            What cultural and organisational changes were needed before implementing the technology, and how was this received by employees?

-            How much of a role does Transformation have now in tracking success and using this to implement uses in other departments?

3:00 pm - 3:30 pm CASE STUDY PRESENTATION: Scaling AI from Pilot to Practice – Lessons from NCC’s Progress Monitoring Initiative

For many organisations, AI is still in the experimentation phase with tools trialled, but scaling remains the stumbling block. In this session, hear how NCC, is applying AI for progress monitoring on job sites using 360° cameras and reality capture. While the tools are industry-specific, the transformation challenges are universal: building the right use case, securing adoption, and embedding AI into existing ways of working. Join this session to hear:

-            How to define AI use cases with strict parameters that support real-world implementation

-            What it takes to scale AI in environments still dominated by manual processes and human judgment

-            Lessons from adapting AI tools originally built for office use to complex, on-the-ground business environments

-            How transformation leaders can shift from ‘tool first’ experimentation to purpose-driven AI strategies that drive adoption

 

3:30 pm - 4:15 pm NETWORKING COFFEE BREAK

4:15 pm - 4:45 pm PANEL: Reach for Retention… But how do we Lead Consistent Transformation with Turnover?

We talk a lot about retaining talent, but what happens when we can’t? With transforming in the age of AI, the crux of success is having people onboard with the necessary skills to understand the tools, translate the vision, and drive change forward. A big priority then, for transformation leaders, is to retain those that possess these skills With employees being more selective than ever, how can one ensure the ship doesn’t sink when there are higher levels of turnover? This panel will explore how to aim for retention, but also how to keep transformation consistent in the absence of this.

-            How can we better understand the priorities of our employees, in efforts to create an environment they want stay a part of?

-            What roles or mindsets must be ‘non-negotiables’ in transformation teams, no matter who comes or goes?

-            What are some ways of quickly identifying who might be the best fit to drive transformation in a new position?

-            How do we embed ways of working and vision deep enough that they survive turnover?

  • Is retention really the answer or do we need to build change initiatives that assume turnover from day one?

4:45 pm - 5:15 pm PRESENTATION: Leaders Encouraging Innovation Attitudes – How to Survive in a Disruptive World

Welcome to the wild world of disruption! In today’s fast-paced, ever-changing environment, survival isn’t enough - you need to thrive. In a market where the risk of rising costs is apparent, expectations are high, and the need for transformation stability even more important – so how do we enable stability and encourage innovation at the same time? In this session, Elena will guide you through the art of leading your team through chaos while fuelling their innovative fire. Join this presentation to takeaway:

-            How to lead with confidence and spark innovation, even when the world feels like it’s spinning out in unprecedented uncertainty

-            Should we hold steady or pivot? Navigating transformation when the market keeps shifting

-            How to build a team culture that sees uncertainty as a chance to innovate, not a threat

-            Real-life strategies for leading through disruption with agility, trust, and storytelling

5:15 pm - 5:30 pm CLOSING REMARKS


5:30 pm - 7:00 pm EVENING NETWORKING & DRINKS RECEPTION