MAIN CONFERENCE DAY 1 - 1 November

8:00 am - 9:00 am EVENT REGISTRATION AND BREAKFAST

9:10 am - 9:40 am UNDERTAKING A TOTAL END-TO-END TRANSFORMATION TO SAVE THE COMPANY: A CASE STUDY IN SURVIVAL, RENEWAL AND SUCCESS

All transformation needs to start somewhere. In order to successfully drive a transformation agenda enterprise-wide, executives must bring organisational transformation to life with a clear strategic vision. In a landscape of uncertainty and constant unpredictable external forces, there is more pressure than ever on executives to create an integrated proposal, mapping transformation from the boardroom, throughout the enterprise and down to the customer in order to ensure resilience and economic stability.


Hear from this leading transformation experts on how they undertook one of the largest transformation projects in the industry, driving change through an organisation that had remained the same for 50 years and was on the brink of disaster…and how he saved did it all in just 2 years.


How can executives develop a detailed execution roadmap?


  • Effectively create a business case for change through an end-to-end view of the transformation by addressing the key challenges, KPIs and potential silos each team involved may face
  • Identify which technologies are best suited to catalyse a transformation tailored to your organisation’s unique strategic goals
  • Outline the organizational design matched to unlock the true potential of your transformation
  • Proactively engage employees and stakeholders in change by pre-emptively developing effective change management strategies, setting leadership expectations and long-term transformation goals
  • Getting realistic – how to realistically gauge timeframes, costs, potential pitfalls and ROI of OPEX initiatives

9:40 am - 10:10 am HOW EFFICIENCY AND SUSTAINABILITY CAN BE BETTER INTEGRATED TO DRIVE PERFORMANCE AND TRANSFORMATION

In a 2022 report, IBM explored the link between efficiency, sustainability and transformation, describing sustainability as a “transformation catalyst.” Moreover, they concluded “the closer integration between sustainability efforts and digital transformation translates into a more innovative technology focus.”


Too often sustainability is discussed as if it is opposition to growth and cost-cutting – seemingly increasing efforts and costs purely for the perceived social impact. However, sustainability and transformation aren’t opposing initiatives, and in focussing on how efficiency and sustainability are intrinsically aligned, organisations can take their performance and transformation initiatives to a whole new level.

A focus on sustainability is inherently a focus on efficiency – with energy and waste reduction being the mutual end-goal of both initiatives. Indeed, digital technologies have the potential to help drive sustainability outcomes by enabling more efficient resource use, reducing emissions, aligning your workforce, and supporting the transition to a low-carbon economy. Meanwhile, sustainability initiatives can have a host of cascading benefits for organisations. However, there are numerous challenges in driving this relationship.

 

Join this panel to explore the complexity of the relationship between efficiency and sustainability with performance and transformation.

10:10 am - 10:50 am DECENTRALISATION VS CENTRALISATION VS FEDERATION: WHICH ONE WILL DRIVE SUCCESS IN YOUR ORGANISATION?

Join this panel in debating whether a more decentralised approach to transformation can benefit both the company and the workforce:


  • Maximise ROI and propel innovation while empowering employees by learning what the perfect balance of decentralisation is for your organisation
  • Create a culture of safety to open the door to fresh insights & identify areas of inefficiency
  • Upgrade your digital transformation by achieving the perfect balance of centralised and decentralised models, scaling low-to-no-code automation with citizen developers and an effective governance structure
  • Select the best approach for your organisation by understanding how effectively different sectors and teams operate decentralised
  • Engage employees with change, empower teams and boost productivity by encouraging employees to share their voice
  • Drive continuous improvement, innovation and agility by fully leveraging the insights and skills of your entire organisation

10:50 am - 11:00 am WHAT’S YOUR APPROACH TO ORGANISATIONAL DESIGN?

How does it work? Submit your votes and gain an overview of the current business landscape by directly highlighting how your peers vote, with further reflections from our expert panel.


In our first Interactive Polling Session of the conference, we will be following up our debate on organisational design to see where you stand in the debate and hear your thoughts on centralisation vs decentralisation.

11:30 am - 1:30 pm BUILDING THE DATA FOUNDATIONS NEEDED TO SUPERCHARGE YOUR TRANSFORMATION

11:30 am - 1:30 pm PROCESS MINING TO DRIVE TRANSFORMATION

11:30 am - 1:30 pm MYTH VS REALITY: DATA-DRIVEN DECISIONMAKING IN PRACTICE

11:30 am - 1:30 pm DESIGNING AND COMMUNICATING A ROADMAP FOR TRANSFORMATION

11:30 am - 1:30 pm KNOWING YOUR PRIORITIES IN A SHIFTING LANDSCAPE

11:30 am - 1:30 pm SUSTAINABILITY AS A LEVER FOR TRANSFORMATION

11:30 am - 1:30 pm SKILLS FOR THE FUTURE OF WORK

11:30 am - 1:30 pm ORGANISATIONAL LEAN LEADERSHIP

11:30 am - 1:30 pm CREATING AN ENTERPRISE-WIDE CULTURE OF CONTINUOUS IMPROVEMENT

11:30 am - 1:30 pm GENERATING STAKEHOLDER BUY-IN WITH TRANSFORMATION

11:30 am - 1:30 pm KNOWING THE METRICS TO TRACK WITH YOUR TRANSFORMATION

11:30 am - 1:30 pm DEFINING THE ROI OF TECHNOLOGY INVESTMENTS BEYOND FTE

11:30 am - 1:30 pm NETWORKING LUNCH

2:30 pm - 3:00 pm SETTING UP A CENTRE OF EXCELLENCE FOR DATA: THE HUMAN FOUNDATION TO UNLOCKING THE POWER OF YOUR COMPANY’S DATA

Building a robust data analytics capability within your organisation requires more than clean and accessible data

 

  • Putting your best foot forward: First understand how do we rationalise the business intelligence landscape internally and externally within a business value context
  • Govern and implement effectively through visible and approachable leadership
  • Fostering diversity:
  • Understand the importance of creating opportunities through learning and development for impactful, value-driving collaboration
  • Explore how training across functions can supercharge the results: Taking people from the business into the data landscape, giving them orientation before releasing them back

3:00 pm - 3:30 pm INNOVATIVE TECHNOLOGIES FOR FORECASTING AND OPTIMIZING OPERATIONS

Join a leading data executive in delving into this case study to illuminate how to deliver real-world value with your company’s data. Through the example of how he overhauled and optimised this company’s operations, attendees will learn how to translate these successes across all industries and business models.


Join this talk to hear:


  • Advanced techniques for modelling and forecasting demand
  • Optimal operational design, sites/countries selection given costs & time constraints
  • Data-driven re-projection and optimal adjustment of demand to increase probability to meet target
  • Centralized statistical monitoring and detecting unusual data patterns
  • Predicting events in event-driven trials
  • Forecasting further operational characteristics

3:30 pm - 4:15 pm INTERACTIVE WORKING GROUP: THE KEY CHALLENGES TO DEVELOPING AND IMPLEMENTING A DATA-DRIVEN TRANSFORMATION STRATEGY

Work with your table to discuss this problem statement, sharing insights with the wider room at the end of the session. 

2:30 pm - 3:00 pm DRIVING CHANGE IN THE NEW NORMAL: A HOLISTIC APPROACH

As companies look to drive transformation enterprise wide, employee buy-in is sometimes overlooked. However, implementing effective change will be an up-hill battle without the support of existing employees. So, how do companies address resistance to change and effectively scale their transformation to benefit their employees?

 

  • Successfully scale change by refocusing senior leaders on the human factors affecting process improvement
  • Ensure sustainable and scalable transformation by promoting synergy between your workforce and your company’s technology
  • Develop frameworks to ensure successful internal buy-in and deployment
  • Leverage technologies and data to facilitate streamlined employee and stakeholder buy-in

3:00 pm - 3:30 pm CREATING INTERNAL CHANGE AGENTS

When driving change, having an internal change agent of your transformation can majorly drive results and buy-in by facilitating, encouraging, and championing change.

 

In this presentation, you will learn how one of our expert leaders tackled the challenges of accelerating process improvement in the workplace by effectively re-examining their change management techniques, creating active agents of change within their organisation.

3:30 pm - 4:15 pm INTERACTIVE WORKING GROUP: HOW ORGANISATIONAL CULTURE ENABLES STRATEGIC EXECUTION AND TRANSFORMATION - ESPECIALLY IN TIMES OF CHANGE AND DISRUPTION

Work with your table to discuss this problem statement, sharing insights with the wider room at the end of the session. 

4:15 pm - 4:50 pm COFFEE BREAK

4:50 pm - 5:20 pm TRANSFORMATION PRIORITIES IN AN ERA OF UNCERTAINTY || PART ONE – THE TOOLS AND STRATEGIES FOR SUCCESS

Transformation, Transformation, Transformation. The modern business landscape necessitates a fresh approach to business strategy, data and technology – businesses that do not have a firm grasp on this will not last.


With rapid and tumultuous market and societal changes, companies approaching their operations the same way as they did pre-pandemic will struggle to survive and remain competitive, particularly given the wider business world’s reinvigorated focus on data-driven digital transformation. Particularly given the recent rapid advances in technology (Generative AI, highly advanced data-analytics, Hybrid working tools), business leaders now more than ever must remain change-ready and willing to innovate, as the technology toolkit organisations leverage truly defines who are the market leaders. Companies must revaluate, innovate, and transform in order to survive and thrive in this new landscape.


Given the pace of this change, and the technological & operational disruption driving it, Operational Excellence now more than ever means end-to-end business transformation. How then can senior business leaders continue to harness and evolve the transformational mindset to drive change across the enterprise?


Start your day with our ‘All Star Panel’ of experts exploring industry predictions for the year ahead while highlighting key themes that will be discussed throughout the event.


  • Organisational Design: Rigid hierarchies, centralised process ownership and top-down governance have gotten businesses only so far – is it time to revaluate?
  • Data-Driven Transformation: Everyone is scrambling to fully harness data for business value – with the role of the CDO becoming increasingly important, what role do OPEX and Transformation executives play in this data-driven landscape?
  • Technological innovation: Intelligent Automation technology, process intelligence tools, AI/ML – all no longer ‘nice to have’s but ‘must have’s. But which cutting-edge tools can augment your existing investments and how can we leverage them to strategically drive transformation?
  • Prioritise strategies and methodologies to suit your business’ needs by re-examining the changing definition and expectation of OPEX for organisations

5:20 pm - 5:30 pm INTERACTIVE VOTING SESSION || THE GAME-CHANGE TECHNOLOGIES FOR YOUR TRANSFORMATION IN 2024

How does it work? Gain an overview of the current business landscape by directly highlighting how your peers vote, with further reflections from our expert chair and the on-stage panel. Vote with your peers to get a perspective on industry trends and priorities for 2024:


  • What are the key investment priorities for executives moving into 2024?
  • Which technologies are we struggling to get work?
  • Are there any technologies to look out for in 2024?
  • Is AI on the table for your organisation?
  • And more…

5:30 pm - 8:00 pm EVENING NETWORKING & DRINKS RECEPTION