JOIN THE EUROPEAN FLAGSHIP OF THE WORLD'S NO.1 OPEX AND BUSINESS TRANSFORMATION EVENT SERIES
29 - 31 October, 2024
| Amsterdam, Netherlands
MAIN CONFERENCE DAY 2 - 2 November
8:30 am - 9:30 am
REGISTRATION, NETWORKING & MORNING REFRESHMENTS
9:40 am - 9:50 am
INTERACTIVE VOTING SESSION || WHAT DOES SUCCESS LOOK LIKE TO YOU?
How does it work? Gain an overview of the current business landscape by directly highlighting how your peers vote, with further reflections from our expert chair. Vote with your peers to get a perspective on industry trends, metrics, and key thoughts on ROI.
- How do you define ROI?
- What’s the largest challenge when attempting to quantify ROI?
- What’s the most important metric to track?
- What are your key goals for 2024?
- And more…
9:50 am - 10:30 am
WHAT IS SUCCESS? DEFINING, MEASURING, AND ENSURING ROI WITH YOUR TRANSFORMATION AND OPTIMISATION INITIATIVES TO DRIVE BUY-IN AND ADOPTION
Transformational delivery and implementation can be swarmed with hurdles to overcome, but regardless of the challenge, having stakeholder buy-in can majorly drive adoption and success. Before even beginning a project, understanding what success means to you, your team, and your wider business is critical in order to design an effective roadmap. Given inflationary pressures and uncertain marketing conditions, the ability to clearly define and communicate ROI is increasingly the key lever to stakeholder engagement and securing further investment.
- Success means different things to different people – how do you align goals company-wide?
- Which metrics really matter? Moving beyond FTE and immediate financial gain by examining both the qualitative and quantitative factors
- Ensure stakeholder buy-in and further investment by effectively communicating the true business value of your initiatives
- Gain an end-to-end view of your transformation projects’ impact with next-level data visibility
- Secure stakeholder buy-in and further investment by effectively communicating the tangible and realistic benefits of transformation and how it links with your company’s targets
- Getting realistic before getting started: Understanding the metrics and predicted ROI doesn’t inherently translate to success – What are your barriers to success? How will they impact your ROI?
10:30 am - 11:00 am
WHY YOUR TECHNOLOGY-DRIVEN TRANSFORMATION WILL FAIL
Organisations can falsely view people, process, governance, and ownership as separate focus areas with separate solutions and approaches. In fact, all too many discuss the human pillars of transformation as hurdles to technology-driven initiatives, looking to resolve or overcome the challenges they present. This industry leader will discuss how senior experts from leading brands work to marry all of these elements together, exploring why so many digital transformation projects fail by not laying the sufficient groundwork or reviewing the core drivers of transformation.
Hear from our transformation expert about how to maximise gains from investments in new technology and learn how to successfully execute enterprise-wide transformation – not by identifying specific technologies and use-cases, but by discussing the holistic strategy lacking all too often in transformation initiatives.
11:00 am - 11:30 am
COFFEE BREAK
11:30 am - 12:00 pm
A MANUFACTURING PROCESS MINING EXPEDITION: NAVIGATING THE WILDS OF WORKFLOWS
Join this industry Lean leader as they explore the highs and lows of their experience undertaking a ‘process mining expedition’ for one of the world’s largest pharmaceutical company.
They will discuss:
- Getting your priorities right: Before we get started, what do we hope to achieve?
- Laying a foundation for success by identifying suitable business processes for process mining
- Generating stakeholder buy-in by understanding the business case for process mining – and know how to communicate this
- Technical challenges: What are they and how did Takeda address them?
- The human side of process mining: Managing related change
12:00 pm - 12:45 pm
COMBINING PROCESS IMPROVEMENT METHODOLOGIES WITH TECHNOLOGY FOR NEXT GENERATION PROCESS TRANSFORMATION
- Effectively position process mining within your process transformation agenda by understanding the skill and mindset requirements for these initiatives
- Maximise the ROI of your transformation and secure greater efficiency gains by integrating process mining, automation and advanced data analytics with lean methodologies
- Deliver high impact process automation by learning from these leaders and their experiences of undertaking improvement initiatives from a lean framework
- Understand how agile process improvement and data analytics are intrinsically married
- Interrogate the key challenges of scaling digital process transformation and expanding into more complex technology solutions while following lean principles
12:45 pm - 1:30 pm
INTERACTIVE WORKING GROUP || DEVELOPING AN EFFECTIVE CENTRE OF EXCELLENCE TO DRIVE PROCESS IMPROVEMENT
Work with your table to discuss this problem statement, sharing insights with the wider room at the end of the session.
11:30 am - 12:00 pm
CHARTING NEW FRONTIERS: EXPLORING BEYOND TRADITIONAL STRATEGY WITH STRATEGIC FORESIGHT
12:00 pm - 12:45 pm
THE NAKED TRUTH OF TRANSFORMATION
Cutting-edge tech showcases and moonshot transformation case studies can be highly inspirational, revealing new possibilities and exciting the audience. However, not all initiatives exceed their targets – and some fail catastrophically.
Join this open and honest conversation about the challenges, the failures and the war stories of transformation – as our senior leader takes a cold-hard look at the naked truth of transformation.
12:45 pm - 1:30 pm
INTERACTIVE WORKING GROUP || CUSTOMER-CENTRIC TRANSFORMATION: DO YOU KNOW YOUR PRIORITIES?
Work with your table to discuss this problem statement, sharing insights with the wider room at the end of the session.
1:30 pm - 2:30 pm
NETWORKING LUNCH
2:30 pm - 3:15 pm
TRANSFORMATION PRIORITIES IN AN ERA OF UNCERTAINTY || PART TWO – DRIVING BUSINESS VALUE
- Employee centricity – Drive innovation, increase output and retain top talent by engaging employees in their work and your company’s transformation
- Customer centricity – Re-examine the role of customer excellence and its impact on growth, sustainability and innovation
- Value Creation: With increased attention on spending and limited budgets, executives hold the job of ensuring
- Pave the way for future success by understanding where to focus when moving into the uncertain business landscape
3:15 pm - 3:45 pm
HOW MUCH CAN YOUR BUSINESS BEND BEFORE IT BREAKS? CRITICALLY EXAMINING YOUR COMPANY STRUCTURE AND PROCESSES FOR RESILIENCE AND AGILITY
Join this panel of leading industry experts in exploring how executives must critically examine their own organisation and transform to be more agile, flexible, lean, and change-ready given the rapidly-changing business and technological landscape, and the often unpredictable market of the past 2 years.
- What does it take to be change-ready and instil an agile mind set at each level of a company?
- Critically examine how much strain each department and function can take in order to understand where your company is vulnerable
- Be ruthless in evaluating what is essential in order to be able to make pragmatic decisions when push comes to shove
- Pre-emptively anticipate and react to oncoming shifts in demand and supply acting on insights from investments and predictive data tools
- Tailor your digital transformation to truly optimise your business processes for resilience and agility in times of unprecedented change and unforeseen pressures
- Understand which technologies can increase your company’s resilience
