Reports

Business Transformation Benchmarking Report

Business Transformation Benchmarking Report

In an increasingly data-driven world with rapid technological advancements and inflationary strains, executives face more pressure than ever to drive transformation that delivers tangible business value. Ahead of this year’s Business Transformation Europe Summit, 29-30 October 2024, this benchmarking report highlights our global state-of-the-industry results from our Business Transformation Exchange in June 2024. This report will provide:

  • The unique opportunity to explore where organisations are in their journey to adopting and integrating artificial intelligence.
  • Organisation’s overall progress in managing these changes and their strategies to implement this new technology efficiently.
  • The leading drivers for adopting artificial intelligence, key investment areas, the greatest challenges with adopting artificial intelligence, key success factors and crucial advice for succeeding in your business transformation journey.

[New] Transformation Report Content Bundle

In the lead-up to the highly-anticipated Business Transformation Europe Summit (29-31 October, Amsterdam), we’ve shared lots of insights from the best in the business which is featured in our Transformation Report Content Bundle.

This content bundle includes:

  • PEX Report Europe 2024: a comprehensive global survey of over 250 operational excellence leaders. With expert analysis and commentary from industry trailblazers at Johnson & Johnson, Swiss Re and Bosch, this report serves as a benchmark for organisations embarking on their transformative journey towards operational excellence and digital transformation.
  • The Transformation Industry Report: an overview of the current state of business intelligence and data analytics. With insights from senior business leaders at Copenhagen Airport, Formula E and the International Myeloma Foundation, this report assesses the opportunities and challenges business intelligence and data analytics pose.
  • The Business Transformation Benchmarking Report 2024: our brand-new benchmarking report provides a comprehensive analysis of what over 100 transformation leaders from over 60 leading companies (including Adidas, Netflix, Aldi and O2) are currently doing and where their focus will be over the next 12 months.
  • Market Trends Report: discover the latest insights and trends shaping the landscape of transformation with this report taken exclusively from our portfolio of business transformation leaders including the Principal of Operational Excellence at Amazon, the Director of Global Strategic Transformation & Change at American Express Global Business Travel, the Global Vice President of Digital at FedEx plus more!
The Three Pillars of Transformation: Navigating Process, Digital, and Culture Transformation for Operational Excellence in 2023

The Three Pillars of Transformation: Navigating Process, Digital, and Culture Transformation for Operational Excellence in 2023

Business transformation and operational excellence have become increasingly important concepts in today’s rapidly changing business landscape. As companies face new challenges and opportunities in a highly competitive and constantly evolving market, they must adapt and transform their operations to stay ahead of the game.

This benchmarking report will help you discover: 

  • The most prominent methods for improving processes 
  • The greatest challenges with re-engineering processes for strategic end-to-end transformation and how to overcome these challenges 
  • The primary measures of success for processes/methodologies 
  • The most significant challenges organisations face with implementing digital transformation initiatives, and how to effectively address these challenges 
  • Key tools/technologies leaders are you looking to deploy over the next 12 months, and how these tools/ technologies will impact digital transformation over the next two years 
  • The biggest challenges organisations encounter with culture transformation, and how to overcome these challenges 
  • Best practices for measuring the success of a culture transformation initiative 

Download the full report here! >>>

The Changing Face of Business Transformation 2023 Report

The Changing Face of Business Transformation 2023 Report

Ahead of Strategic Transformation & Operational Excellence Europe 2023, this report features our global state-of-the-industry results, where respondents explore how changes in people, process and technology are leading to changes in their OPEX and transformation programs. 

This report also showcases exclusive insights from renowned organizations such as City National Bank, Voya Financial and Chewy, and industry experts on the cultural changes they are experiencing in the workplace, how the way they are managing their processes is changing and how to overcome challenges with changes to their technologies. 

In addition, you can find a summary of the key people, process and technology trends in our OPEX Expert Opinion, to help drive your digital adoption, intelligent operations, change excellence and business transformation in the new world. 

Read the report and discover: 

  • The changes taking place in OPEX and transformation programs 
  • The key initiatives for driving culture transformation, process changes and scaling change 
  • The best methods and measures of success for process transformation 
  • The top technology investment priorities and areas of spending 
  • The greatest challenges of adopting new technologies and how to address these challenges 
  • The predictions for what the future of OPEX will look like The key people, process and technology trends 

Download the full report here >>>

Market Trends Report: Unveiling the Dynamics of Transformation

Market Trends Report: Unveiling the Dynamics of Transformation

Discover the latest insights and trends shaping the landscape of transformation with this comprehensive market trends report taken exclusively from our Business Transformation Portfolio. Gain valuable perspectives from key event attendees as we delve into the strategies, methodologies and technologies driving business evolution. Against a backdrop of an increasingly data-driven world and rapid technological advancements, the need for navigating the complexities of driving transformation in today’s digital era successfully has never been more important.

This data report is a comprehensive analysis and exploration of how the attendees of the Strategic Transformation & Operational Excellence Europe event in October 2023, Amsterdam are mapping their transformative journeys and benchmarking against one another in this shifting landscape.

Download the report to learn more about:

  • Transformation priorities in an era of uncertainty: the imperative of survival and success in a new business landscape.
  • Data-driven transformation: how businesses can access, collate, analyse and convert data to uncover new business opportunities.
  • Creating a culture of transformation: the development of human-centric leadership and a culture of continuous improvement and embraces transformation.

This report delves into the wealth of valuable insights about how key leaders in the industry are aiming to improve transformation processes, reposition their investment priorities and present where their transformation projects currently stand.

2025 Transformation Industry Report: Harnessing Business Intelligence and Data Analytics

2025 Transformation Industry Report: Harnessing Business Intelligence and Data Analytics

This report provides a comprehensive overview of the current state of business intelligence and data analytics. With insights from senior business leaders at Copenhagen Airport, Formula E and the International Myeloma Foundation, this report assesses business intelligence and data analytics opportunities and challenges.

Business intelligence and data analytics are vital to the operation and improvement of modern organizations. Driven by a range of existing and emerging trends, harnessing the power of business intelligence and data analytics is increasingly on the agenda for business leaders. New technologies and concepts are emboldening the possibilities in this area.

Download this report to read about:

  • The trends shaping the business intelligence and data analytics landscape
  • Case studies from Copenhagen Airport, Formula E and the International Myeloma Foundation
  • Business intelligence and data analytics success factors and challenges
Celebrating 25 Years: 25 Tips from Transformation Leaders

Celebrating 25 Years: 25 Tips from Transformation Leaders

The past few years have been tumultuous, to say the least, and 2024 is no different. In light of this, for the 25th Anniversary year of our Business Transformation portfolio, we want to share 25 valuable pieces of wisdom from experts driving change in today’s business landscape. Whether you’re leading an organisation through change or seeking inspiration for your own transformation journey, discover actional tips and strategies for driving meaningful change.

Download this infographic to discover:

  • The importance of empathy driven leadership in driving successful transformations.
  • How strategic clarity and alignment are essential in weathering market uncertainties.
  • The need to prioritise people and culture over processes and tools.

This infographic provides exclusive insights into how people are leading their organisations to foster collaboration, identify key drivers of value, and ultimately maintain momentum throughout the transformation journey.

Top Investment Trends for 2023

Top Investment Trends for 2023

Ahead of the Strategic Transformation & Operational Excellence Europe 2023, attendees were asked what their top challenges are for 2023 and which areas they plan to invest in over the next 6 - 12 months. This infographic is a perfect snapshot to see where your competitors and peers are focusing their time, energy and most importantly money to help you transform your organisation into the business of tomorrow. 

Download the full infographic here! >>>

PEX Report 2024 Europe: How Operational Excellence is Evolving into a Core Driver of Business Strategy and Innovation

PEX Report 2024 Europe: How Operational Excellence is Evolving into a Core Driver of Business Strategy and Innovation

The convergence of generative AI, economic fluctuations, supply chain disruptions, and geopolitical turbulence has set the stage for a groundbreaking era of operational excellence. As we venture into 2024, the spotlight shines on operational excellence teams, pivotal as organizations embrace innovation and navigate the unpredictable market landscape.

Introducing the PEX Report 2024 Europe! This annual report unveils the insights gleaned from a comprehensive global survey of over 250 operational excellence leaders. With expert analysis and commentary from industry trailblazers at Johnson & Johnson, Swiss Re and Bosch, this report serves as a benchmark for organizations embarking on their own transformative journey towards operational excellence and digital transformation.

Download the PEX Report 2024 Europe to:

  • Benchmark your strategic priorities, technological investments, transformation techniques, and challenges against your peers
  • Unearth how industry leaders like Swiss Re Corporate Solutions are doubling down on time-honored process excellence methodologies such as Kaizen, BPM, and Lean Six Sigma to fuel cutting-edge innovation, revolutionize the customer experience, and drive exponential growth
  • Unlock the ethical and safe utilization of generative AI, harnessing its power without compromising the human experience
  • Immerse yourself in the captivating story of how Johnson & Johnson forged and evolved its process intelligence Center of Excellence into the very "brains of the business"

For years, the PEX Report has been the flagship annual publication of PEX Network, informing and inspiring the process excellence community. Dive into the wealth of knowledge offered by the PEX Report series:

Prepare to be captivated by the future of operational excellence!

The Digital Transformation Toolkit

The Digital Transformation Toolkit

The technology space has been evolving for the past 20 years from simple to now complex business process management (BPM) suites and tools, and workflow process automation solutions. In addition, data analytics services and solutions, robotic process automation (RPA), ai/ ml technology, as well as process mining, have been gaining huge momentum in the process improvement space over the past 6-7 years. These remain leading digital transformation technologies and have become an essential toolkit for growing and mature companies to implement in different areas to drive business process transformation, operational intelligence, operational effectiveness and performance. 

Digital transformation benefits, such as developing a competitive edge, have become a huge driving force for companies. Transformation is a must, yet digital transformation tools and technologies are constantly evolving meaning the digital transformation leader needs to stay on top of these new trends, so they do not get left behind.

Ahead of Strategic Transformation & Operational Excellence Europe 2023, we asked over 1000 transformation leaders to evaluate the key technologies that make up the essential digital transformation toolkit, to help you drive your digital adoption, operational intelligence, agile change management and business transformation in the new world.

Read the report and discover: 

  • The digital transformation tools companies are investing in over the next 6-12 months 
  • The key strategies to drive agile digital transformation 
  • The technologies which proved most successful for driving enterprise digital transformation 
  • The technologies which saw unforeseen digital transformation challenges 

Download the full report here >>>