Ahead of Strategic Transformation & Operational Excellence Europe 2023, this report features our global state-of-the-industry results, where respondents explore how changes in people, process and technology are leading to changes in their OPEX and transformation programs. 

This report also showcases exclusive insights from renowned organizations such as City National Bank, Voya Financial and Chewy, and industry experts on the cultural changes they are experiencing in the workplace, how the way they are managing their processes is changing and how to overcome challenges with changes to their technologies. 

In addition, you can find a summary of the key people, process and technology trends in our OPEX Expert Opinion, to help drive your digital adoption, intelligent operations, change excellence and business transformation in the new world. 

Read the report and discover: 

• The changes taking place in OPEX and transformation programs 
• The key initiatives for driving culture transformation, process changes and scaling change 
• The best methods and measures of success for process transformation 
• The top technology investment priorities and areas of spending 
• The greatest challenges of adopting new technologies and how to address these challenges 
• The predictions for what the future of OPEX will look like The key people, process and technology trends 

Download the full report here >>>