Over the last few years, sustainability and ESG have been at the forefront of all areas of society, and that of course includes business transformation. Individuals and organisations across the globe are striving to make more responsible decisions that will positively impact not only their environment but ensure the development and safety of the planet in the future. This global effort has now shifted to the side of the consumer and their focus on making more sustainable choices in their everyday lives.

Ahead of this year’s Business Transformation Summit 2024, 29-31 October 2024, Amsterdam, Netherlands, we interviewed Gillian Anderson, Environmental, Social & Governance Partner, Konica Minolta. In this second interview with Konica Minolta, Gillian delved into the importance of encouraging employees to participate in decision-making processes for sustainability initiatives, how to gather customer feedback on sustainability requirements and how to address resistance to change by setting a clear vision and need for transformation.

Download the interview and discover more about:

• Employee engagement in sustainability initiatives
• Aligning customer expectations with sustainability objectives
• Overcoming inhibitors to business transformation

Make sure to read Part One of this interview series with Milan Lakhani, Director of Transformation (DX) and Partner, ESGM Konica Minolta where he delved into how to communicate and measure sustainability practices and ensure these programmes are successful and continue to be in the future.