Amitabh Ghatak is a senior digital expert with 20 years of experience in Product, Design and Engineering. He specialises in creating customer-led propositions that strike the right balance of commercial strategy and technology capabilities. He holds a degree in Computer Science and has created highly successful B2C and B2B propositions across fintech, transport and gaming (across start-ups, scale-ups and large corporates). Amitabh is the CPO of Molo Finance – the leading provider of digital mortgages in the UK and known as the key disruptor in this area. Molo Finance is backed by influential VCs as well traditional asset-backed funders. Molo was recently voted to the UK’s Top 100 Start-ups list. Most recently, he was the CPO of a global transport start-up that was acquired by Renault. Previously, at William Hill, he ran the Mobile and B2B divisions that collectively generated over £3 Bn in annual turnover. Before that, he helped create one of the US’s largest high-frequency trading platform. He speaks regularly on emergent technologies, fintech and innovative customer propositions. In his spare time, he fancies a good pub quiz and a hand at the DJ console.
Considering the entire ecosystem, incorporating both customer-facing and back-office digital capabilities to drive automation, quality, and efficiency is key. This session will address:
• Assessing how to drive front and back office mortgage operational excellence and collaboration for efficiency and profitability
• Understanding the customer to offer a faster, simpler, and cheaper mortgage experience
• How to embrace and adopt a 100% digital mortgage - Determining where in the back office to best apply digital solutions to deliver on promise to the customer