Srikant Iyer is an entrepreneurial, senior executive with significant experience leading P&L’s in multiple business areas. Diverse leadership roles in transformation, strategy, finance, analytics / decision sciences, marketing, operations, technology & consulting. - Led expanded roles through demonstrated success in thought-leadership and collaboration across diverse functions. - Extremely skilled at developing cross-enterprise relationships and leveraging information to transform the organization. - Established track-record of driving substantial improvements in business outcomes. Specialties: Full P&L channel Management, strategy & consulting, thought leadership, agile and digital transformation, sales, business development, analytics and data sciences, operations, marketing, customer loyalty & retention, technology, finance
Defining the strategy is an integral first step in developing the roadmap and identifying potential challenges within the digital mortgage process. Lenders must forge a path to digitization or risk becoming irrelevant. This session will address:
• Acting on the immediacy to leverage a more digital & engaged option opposed to a high-touch engagement model with customers
• Creating a more collaborative and engaging model where information will be exchanged and shared rather than simply supplied by the consumer
• How to minimize the impact on the customer without sacrificing loan quality and compliance