PEX Live: Process Mining 2021
09 - 11 March, 2021
| Free Online Event
Day Three
8:00 am - 8:45 am
EST
Apromore: Achieving Continuous Adaptation and Improvements with Process Mining 2.0
Prof. Marlon Dumas -
Partnerships Manager,
Apromore Pty Ltd
The first generation of process mining methods (Process Mining 1.0) focuses on discovering and analyzing business processes but today, we are now witnessing the emergence of Process Mining 2.0 - an instrument to recommend actions that drive continuous adaptation and improvement. In this session, discover an array of use cases that Process Mining 2.0 has opened and how innovative companies are already taking advantage of these advances. Key learnings include:
- Robotic process mining: Uncover, discover, and automate tedious and error-prone routines.
- Automated process improvement: Finding process improvement nuggets with data+AI.
- Prescriptive process optimization: Boost your KPIs with targeted AI-based recommendations
Sponsored by: Apromore
9:00 am - 9:45 am
EST
Mavim: Contextualizing Process Mining in the Bigger Picture of Your Transformation Journey
Wouter Jan de Baan -
Chief Product Officer,
Mavim
Lotte Vugs - Founder, WavesPI
Michel Eckersley - Marketing, Mavim
Jean-Jacques Vossen - Marketing, Mavim
Imagine if you could use historical data to make better predictions about the impact a process change would have on the customer experience. What would the democratization of process knowledge do for your business? In this webinar, discover how a multinational insurance company used the Mavim platform to transform the customer experience by mining, designing, executing, and improving their business processes.
- Revealing processes in clear diagrams and workflows with the numbers put in
- Improving the customer experience through those responsible for executing change
- Creating a model that helps you manage, transform and make better
Please fill out our survey here!
Sponsored by: Mavim
Michel Eckersley
MarketingMavim
Jean-Jacques Vossen
MarketingMavim
10:00 am - 10:45 am
EST
UltimateSuite: How KB Société Générale Got the Most out of their Task Mining Solution
Michal Šusták -
Sales & Partner Manager,
UltimateSuite
Daniel Žák - Lean Six Sigma Head, KB Société Générale
Société Générale group member Komerční banka decided to add Task Mining to its process measurement methods and has chosen UltimateSuite as the platform for their task mining initiatives. In this session, discover how the bank’s relationship managers were able to simplify the administrative part of their work, to improve the CX and overall business performance. This initiative allowed the bank to have:
- Continuous visibility and source of insights into the front-office operations
- Objective measurement of innovation projects impact on actual processes
- Accurate time requirement measures of tasks and precise identification of unproductive activities
- Improvement of bank relationship manager productivity and employee experience
Sponsored by: UltimateSuite
11:00 am - 11:45 am
EST
Stereologic: Process & Task Mining for RPA and Business Transformation in No Time
Stan Passov -
SVP Product Management,
StereoLOGIC
Global enterprises today are looking to automate their processes & operations however, this needs to be done in the shortest amount of time, with maximum ROI results. In this session, discover a series of client success stories and how others have:
- Automatically produce E2E business processes, time measurements and detailed employee behavioural insights
- Identified best process candidates for automation to receive maximum FTE cost savings
- Generated input specification (PDD) for RPA.
Sponsored by: Stereologic
12:00 pm - 12:45 pm
EST
Celonis: Turning Insights into Action with Process Mining
Michael Damboise -
Marketing,
Celonis
Dr Lars Reinkemeyer - VP of Customer Transformation, Celonis
Process Mining is providing companies with an understanding of their process like never before, but once you've discovered how your process really operates, how do you make that information actionable? How can you leverage these insights to drive cost savings, operational efficiency or digital transformation? Lars Reinkemeyer, VP of Customer Transformation at Celonis, will show you the methods companies have been using to drive business value with process mining. Drawing on his experience as Head of Global Process Mining at Siemens and supporting with case studies from his book Process Mining in Action: Principles, Use Cases and Outlook, Lars will talk about best practices and success stories.
- From Process Mining to value driven use cases
- The next step, built on Process Mining transparency: Execution Management
- How do you frame, realise and sustain value in your organisation
Sponsored by: Celonis
Michael Damboise
MarketingCelonis
