Rajesh currently heads the RPA & Conversational AI (Chatbot) CoEs at Nokia. He is responsible for globally implementing these technologies to deliver extreme automation benefits. Prior to this role, Rajesh was heading Platforms/Automation for HCL’s Business Services Division, where he delivered Automation solutions to multiple large global companies. Rajesh brings strategic and operational expertise in Technology & Process led Transformation, Automation, Outsourcing and Emerging Technologies, and has held global leadership positions in these areas with people & PnL responsibilities, including board positions. He holds a Business Management diploma (PGDBM, Gold Medallist) from XLRI and a Bachelor of Technology from Indian Institute of Technology (IIT) at Kanpur, India. He is a trained Six-Sigma Black Belt and a certified Information Security Lead Auditor for ISO 27001.
Most businesses alike will have a key vision, whether it’s to be the number one player in the market, to provide clean energy for the future, or to offer the best customer experience. Regardless of the business goal, organisations need to digitally transform to achieve operational efficiency. While sharing findings from our PEX Network 2021 reports, our panellists will uncover the resources, capabilities and investment needed in order to get serious and grow at scale.