In 2025, businesses will face ongoing global inflation and market disruptions. However, process mining offers a way to navigate these challenges effectively. In this session, we will explore how advancements in process mining technologies enable organizations to optimize workflows, enhance efficiency, and adapt to challenging market conditions.

Join this session to:

• Discover how advancements in process mining can drive resilience and innovation in a rapidly changing economic landscape
• Learn about emerging trends, such as AI-driven process insights, real-time analytics, and integration with broader digital transformation strategies
• Discuss how businesses can uncover inefficiencies, streamline operations, and gain a competitive edge by leveraging process mining. 

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In this presentation, Wil van der Aalst—renowned globally as the “Godfather of Process Mining”—will unveil how Process Intelligence provides a new perspective to optimize business performance and talk about the integral evolution of Object-Centric Process Mining (OCPM)

Drawing on real-world examples, we will demonstrate how forward-thinking organizations have leveraged OCPM to transform supply chains, streamline manufacturing systems, and elevate service delivery. Whether you’re seeking actionable insights or inspiration to take your operations to the next level, this session will showcase how object-centric approaches are redefining the future of business.

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As businesses evolve, so must their process mining approaches. Object-centric process mining offers a transformative, multi-dimensional perspective on operations, enabling organizations to address key challenges effectively. This session will offer valuable insights into how businesses can uncover complex interdependencies, enhance supply chain resilience and drive strategic decision-making.

This session will help you to:

• Gain insights into intricate relationships within processes, revealing how your organization truly operates
• Leverage a 360-degree view to tackle disruptions in procurement, supply chains, and material shortages
• Enable leaders to optimize operations and adapt to macroeconomic challenges with data-driven clarity.

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Traditional process mining reveals system-level issues but misses the key human actions that make a business process inefficient. Task mining fills this gap by capturing the full end-to-end workflow across all desktop applications — including click-level actions, complex tasks, and decision points — to deliver actionable insights on how to optimize processes and diagnose the root cause of inefficiencies.

Unlike traditional approaches, AI-powered task mining automatically identifies improvement opportunities within a couple of weeks — without the need to prepare data, implement on-premise solutions, or hire additional consultants. This enables organizations to boost workforce productivity, deploy automation faster, and continuously optimize processes for smarter, more efficient growth.

Sharing insights from a recent finance transformation initiative at Merck, this session will demonstrate how their Global Business Services team used task mining to reclaim thousands of team hours and identify high-impact opportunities for automation and GenAI. Discover how task mining empowers transformation leaders to unlock the next level of operational excellence. 

Key take-aways in this session:

• Go Beyond System Logs: Learn why system-level insights fall short in fully capturing work processes and how task mining reveals critical inefficiencies missed by process mining.
• Get End-to-End Visibility: Discover how task mining uses AI to capture the entire process by mapping every interaction between users and their computers, across all systems and applications.
• Deliver Quick Wins: Learn how actionable insights are identified after just two weeks of capturing your team’s work — without complex data preparation or costly consultants.
• Expedite Automation: See how task mining accelerates intelligent automation and AI deployment for rapid business transformation.
• Drive Continuous Optimization: Explore strategies for sustained process improvement and workforce productivity through ongoing task monitoring.

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