Rajesh Rao

Head of Intelligent Process Automation, CoE Nokia

Rajesh currently heads the RPA & Conversational AI (Chatbot) CoEs at Nokia. He is responsible for globally implementing these technologies to deliver extreme automation benefits. Prior to this role, Rajesh was heading Platforms/Automation for HCL’s Business Services Division, where he delivered Automation solutions to multiple large global companies. Rajesh brings strategic and operational expertise in Technology & Process led Transformation, Automation, Outsourcing and Emerging Technologies, and has held global leadership positions in these areas with people & PnL responsibilities, including board positions. He holds a Business Management diploma (PGDBM, Gold Medallist) from XLRI and a Bachelor of Technology from Indian Institute of Technology (IIT) at Kanpur, India. He is a trained Six-Sigma Black Belt and a certified Information Security Lead Auditor for ISO 27001.

Day One

9:30 AM PANEL: Navigating the 2025 Process Mining Landscape: Current and Future Trends

In 2025, businesses will face ongoing global inflation and market disruptions. However, process mining offers a way to navigate these challenges effectively. In this session, we will explore how advancements in process mining technologies enable organizations to optimize workflows, enhance efficiency, and adapt to challenging market conditions.

Join this session to:

  • Discover how advancements in process mining can drive resilience and innovation in a rapidly changing economic landscape
  • Learn about emerging trends, such as AI-driven process insights, real-time analytics, and integration with broader digital transformation strategies
  • Discuss how businesses can uncover inefficiencies, streamline operations, and gain a competitive edge by leveraging process mining.