By Howard Gitlow, David Levine, Edward Popovich
Published June 5, 2006 by PH Professional Business
Most Six Sigma books are targeted at manufacturers, and don't reflect the unique implementation challenges service companies face. This book fills the gap. Using its practical, start-to-finish guidance, service company teams can utilize Six Sigma to drive powerful bottom-line benefits. The authors systematically introduce the management foundation required to implement Six Sigma successfully. Readers will discover how to lead teams to achieve results in shorter time frames, and present projects to executives concisely and effectively. This book thoroughly covers every stage of the DMADV Design for Six Sigma® Management improvement model: Define, Measure, Analyze, Design, and Verify/Validate. Outputs from Minitab, JMP and SigmaFlow are illustrated and provided on CD-ROM and through downloadable date sets and templates.
RECOMMENDED
Upcoming Events
OPEX Week: Business Transformation World Summit
27 - 29 January, 2025
Hyatt Regency Miami
Register Now |
View Agenda |
Learn More
Chief Transformation Officer Exchange USA
April 29-30, 2025
Texas, USA
Register Now |
View Agenda |
Learn More
Australasia Shared Services and Outsourcing Week
12th– 15th May 2025
Marvel Stadium, VIC
Register Now |
View Agenda |
Learn More