In 2020, change is a necessary response to disruption driven by other businesses undergoing transformations of their own.
In this report, we’ll be taking a look inside the change journey from first recognition that a process or business needs a different approach, through planning and implementing the change to finally overcoming objections and ensuring the change sticks.
This report combines expert opinion with exclusive research carried out with PEX practitioners as part of our online event, OPEX Week Live, to examine how businesses can respond with the changes that are necessary for survival in 2020.
In this report you will learn:
- Why people are the critical factor in change
- How to implement change by demonstrating value
- Why communication turns ‘inhibitors’ into ‘implementers’