Intelligent operations leverage digital acceleration to transform traditional workflows into adaptive, data-driven processes. By integrating technologies such as robotic process automation (RPA), advanced analytics or artificial intelligence (AI), organizations can achieve unparalleled levels of operational excellence.
In an ecosystem of intelligent operations all functions are impacted by digital acceleration to enhance human capacity, requiring new skills and changes in mindset.
This downloadable infographic illustrates the seven steps of intelligent operations, as desribed by Ricardo Henriques, transformation leader and business automation professor at Católica Lisbon School of Business and Economics, and member of the PEX Network Advisory Board.
