PEX Network brings you the latest news in process and operational excellence, business process management (BPM), digital transformation, process mining and intelligence, low-code technology, robotic process automation (RPA), intelligent document processing (IDP), Lean Six Sigma, Gemba Kaizen and more.
Week of 06/10, 2024, includes:
- Everest Group publishes 2024 process mining PEAK Matrix® assessment
- PA-DIM Working Group extends process automation standard
- Researcher explores conversational process mining
- PwC partners with Conga to optimize legal operations
- Olympic gold medalist Lord Seb Coe to keynote SSOW London
- Parsable launches AI-powered analytics to optimize manufacturing frontline operations
- Rockwell Automation advances intelligent automation in manufacturing logistics
- Aderant and BigHand partner to enhance operational excellence for law firms
- Gartner explores using process mining to support sustainable business operations
- Oracle and Google Cloud announce multi-cloud partnership
Everest Group publishes 2024 process mining PEAK Matrix® assessment
Research firm Everest Group has published the Process Mining Products PEAK Matrix® Assessment 2024. The report assesses process mining technology providers, positioning them on Everest Group’s PEAK Matrix® framework as Leaders, Major Contenders and Aspirants based on their capabilities and offerings. Each profile offers a comprehensive picture of the provider’s key strengths and limitations. The research is designed to help buyers select the best-fit provider for their requirements while providers will be able to benchmark themselves against their competition. The vendors assessed in this year’s report include IBM, Celonis, Appian and Microsoft.
“As new technologies emerge, customer expectations rise and the need for efficiency grows, process mining and process intelligence have become essential enterprise solutions,” said Alexander Rinke, co-CEO and co-founder of Celonis. “We are proud that Everest Group has again recognized our commitment and ability to enable every organization to find and capture hidden value inside its processes.”
READ: A summary of Gartner’s 2024 Magic Quadrant™ for Process Mining Solutions
PA-DIM Working Group extends process automation standard
The Process Automation Device Information Model (PA-DIM) Working Group announced the release of the PA-DIM Version 1.1 specification. This release includes expanded device type support for process analyzers and an enhanced basic hierarchy structure with new extensions, benefiting the industrial user and vendor manufacturing community. The PA-DIM specification aims to improve information standardization for process automation applications.
With the release of PA-DIM Version 1.1, the standard has been enhanced to introduce new extensions and features, further empowering users with comprehensive device integration capabilities. “We are thrilled to introduce new extensions and features that will further improve interoperability and standardization across the industry, empowering users with harmonized solutions for process instrumentation and process analyzers with field-to-cloud semantic interoperability in context,” said Frank Fengler, chairperson of the PA-DIM Working Group. “We believe these new features and extensions hold immense potential for your operations.”
Researcher explores conversational process mining
Award-winning researcher and international speaker professor Dr. Stefanie Rinderle-Ma will discuss conversational process mining at an upcoming Women in Process Mining (WIPM) online event. On June 28, Rinderle-Ma, chair of Information Systems and Business Process Management at the Technical University of Munich, will explore how conversational process mining can enable the creation of process models with a chatbot based on textual sources such as process descriptions. During her presentation, Rinderle-Ma will talk about the core concepts of conversational process mining and how it can be applied in different application domains.
READ: What is process mining?
PwC partners with Conga to optimize legal operations
Revenue operations company Conga announced a new strategic partnership with professional services giant PwC to help drive its legal operations transformation. The companies have united to create a cloud-based self-service portal that empowers legal teams to deliver more efficient, effective and strategic legal services and improve end-to-end performance, according to a press release.
“The collaboration between PwC’s Legal Operations Portal and Conga will enable a simplified and more streamlined legal intake process for our clients, helping them to digitally transform their operations,” commented Klaus Schmidt, global tax and legal services alliances leader at PwC. “With an increasingly demanding environment, our clients are under pressure to handle these matters with limited resources, so I am excited to see this partnership enable our people to help their clients by improving productivity, driving efficiency and increasing profitability.”
Olympic gold medalist Lord Seb Coe to keynote SSOW London
Lord Sebastian Coe, president of World Athletics and Olympic gold medalist, will be a keynote speaker at Shared Services and Outsourcing Week (SSOW) London in October. Lord Coe will share his insights on leading change and for turning a bold vision into reality, reflecting on his varied career as an Olympic athlete, an MP and London 2012 chair, as well as describing his turnaround of the British Olympic Association and his presidency of World Athletics through troubled times.
Parsable launches AI-powered analytics to optimize manufacturing frontline operations
Frontline operations firm Parsable announced the launch of AI-powered analytics to “redefine” the manufacturing landscape. The product expansion aims to disrupt traditional frontline models and end the era of guesswork in manufacturing operations, according to a press release. A significant component of the launch is Aladdin, a feature powered by generative AI and natural language query that allows frontline workers to ask questions in their own natural language and receive real-time answers, the company stated.
“Despite the hype, most manufacturing analytics platforms are still in the Stone Age,” said Matt Belkin, CEO of Parsable. “AI-Powered Analytics from Parsable is not just a tool; it’s a wake-up call for the industry.”
Jake Aprilliano, business systems leader at American Axle & Manufacturing, Inc., added: “Parsable’s new AI-powered Analytics has opened the door to a new level of efficiency and autonomy by harnessing the power of our data. The intuitive interface empowers our superusers to quickly create, deploy and modify their own dashboards, improving their data-driven decision making and streamlining collaboration.”
Rockwell Automation advances intelligent automation in manufacturing logistics
Industrial automation and digital transformation company Rockwell Automation has expanded its collaboration with NVIDIA to supercharge the development of safer and smarter industrial AI mobile robots. Earlier this year, Rockwell announced its ongoing work with NVIDIA to increase the scale and scope of AI in manufacturing. The collaboration is now expanding to involve robotics, helping drive the use of AI in autonomous mobile robots (AMRs) to improve performance and efficiency, according to a press release.
“We’re invigorated by this continued collaboration with NVIDIA,” said Ryan Gariepy, CTO at OTTO Motors by Rockwell Automation. “Rockwell's industrial AI expertise, combined with NVIDIA AI and robotics technologies, is going to help drive an exciting new generation of autonomous mobile robots.”
REGISTER: All Access: Intelligent Automation 2024
Aderant and BigHand partner to enhance operational excellence for law firms
Legal business management solutions provider Aderant announced a new partnership with BigHand, a provider of data and insights technology, to enhance operational excellence for law firms. The partnership focuses ensuring better technology integrations and go-to-market activities to benefit clients with the aims of forging invaluable relationships with select partners at the center of the legal practice management ecosystem, according to a press release.
“We are beyond proud to announce this new partnership with BigHand as part of our new Aderant Technology Partner Program,” commented Josiah Chaves, general manager, business law solutions at Aderant. “As a Gold Partner, BigHand is a highly-valued collaborator, contributing their deep expertise particularly in BI, data and insights development. Working together, Aderant and BigHand will more beneficially service our mutual clients to provide seamless integration and an optimal client experience.”
Gartner explores using process mining to support sustainable business operations
A new Gartner research paper has outlined how technology innovation leaders can use process mining to create a digital twin of their operations to identify and suggest improvements for process performance. Meanwhile, insufficient ESG data, alongside transparency demands for supply chain and enterprise business operations, hinder sustainability efforts, it added.
Key findings include:
- Most CTOs (64 percent) find themselves responsible or accountable for driving technology sustainability, with a further 59 percent responsible for enhancing IT operations.
- Process mining platforms leverage data from various sources to construct models of current and future states that can complement enterprise sustainability initiatives.
- Process mining capabilities like advanced process analysis and business activity monitoring can support process transparency to reveal inefficiencies in supply chain operations.
Oracle and Google Cloud announce multi-cloud partnership
Oracle and Google Cloud announced a new partnership that allows customers to combine Oracle Cloud Infrastructure (OCI) and Google Cloud technologies to help accelerate their application migrations and modernization.
Google Cloud’s Cross-Cloud Interconnect will be initially available for customer onboarding in 11 global regions, allowing customers to deploy general purpose workloads with no cross-cloud data transfer charges, according to a press release. Later this year, a new offering, Oracle Database@Google Cloud, will be available with the highest level of Oracle database and network performance, along with feature and pricing parity with OCI, it added.
“Customers want the flexibility to use multiple clouds,” said Larry Ellison, Oracle chairman and CTO. “To meet this growing demand, Google and Oracle are seamlessly connecting Google Cloud services with the very latest Oracle Database technology. By putting Oracle Cloud Infrastructure hardware in Google Cloud datacenters, customers can benefit from the best possible database and network performance.”
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