PEX Network brings you the latest news in process and operational excellence, business process management (BPM), digital transformation, process mining/intelligence, low-code technology, robotic process automation (RPA), intelligent document processing (IDP), Lean Six Sigma, Gemba Kaizen and more.
Week of 05/27, 2024, includes:
- Celonis and NEC integrate generative AI and process intelligence
- National Airlines receives 11th consecutive FAA award for operational excellence
- Infosys transforms Commerzbank’s trading ecosystem, brings AI-led innovations to Roland-Garros 2024
- Made Smarter Adoption Awards recognize digital transformation champions at UK manufacturers
- UiPath re-appoints Daniel Dines as CEO with Rob Enslin stepping down
- IDC assesses IDP vendor market in the generative AI era
- Rossum’s Tomas Gogar named CEO of the Year for Document Management Industry
- iGrafx and Skan launch digital twin solution to optimize business operations
Celonis and NEC integrate generative AI and process intelligence
Process mining vendor Celonis and NEC Corporation announced a proof of concept to integrate NEC’s high-performance Japanese language generative AI with Celonis’ process intelligence platform. This proof of concept is being conducted as part of a strategic partnership announced in 2023 and makes NEC the first Japanese company to work on the integration of generative AI and process intelligence, according to a press release. Building on initial success, the companies are further integrating NEC’s generative AI with Celonis’ process mining technology, allowing users without process mining expertise to visualize and analyze business processes through natural language conversations, without the need to read large amounts of text.
“The strategic partnership between NEC and Celonis continues to deliver tremendous value for our customers in Japan,” commented Bastian Nominacher, co-founder and Co-CEO of Celonis. “Combining NEC’s generative AI and Celonis’ process intelligence will empower more people to identify process optimization opportunities and accelerate business transformation.”
REGISTER: All Access: Intelligent Automation 2024
National Airlines receives 11th consecutive FAA award for operational excellence
US-based National Airlines was awarded the FAA Diamond Award for Excellence for the 11th consecutive year. The honor, bestowed by the Federal Aviation Administration (FAA) on the airline’s technical operations team, recognizes outstanding standards in maintenance training and safety protocols, reinforcing the airline’s commitment to operational excellence.
“As a global on-demand charter operator, it is of paramount importance and our primary priority to have the most efficient maintenance and safety systems and standards for our airline,” said Christopher Alf, chairman of National Airlines. “The latest FAA Diamond Award of Excellence is the most encouraging assurance of our processes and departments’ global standards. The team leaders and technicians have guaranteed time and effort to follow the regulatory guidelines, engage in the needed training and cultivate a culture of learning and development along with managing such a fast-growing fleet of freighters. Highest standards of operations are one of our core commitments to the industry and customers, and we strive to keep up our proven track record.”
READ: PEX Guide: What is operational excellence?
Infosys transforms Commerzbank’s trading ecosystem, brings AI-led innovations to Roland-Garros 2024
Digital services and consulting giant Infosys is collaborating with Commerzbank, a leading German bank, and Murex, global trading, risk management and processing solutions provider for capital markets, on a consolidated, unified trading platform that streamlines the bank’s business processes and IT landscape. The joint project has enabled Commerzbank to consolidate FX, FX derivatives, equity and commodities onto Murex’s integrated MX.3 platform, simplifying its operations, cutting costs, speeding up time to market and preparing for future challenges, according to a press release. Through the collaboration, Commerzbank’s trading operations saw substantial improvements while reducing the cost of managing multiple servers and platforms, it added.
Infosys also announced it is bringing advanced, AI-led innovations to Roland-Garros 2024, the major tennis tournament (The French Open). Leveraging Infosys Topaz, an AI-first set of services, solutions and platforms using generative AI technologies, the new feature set will enhance the digital experience for fans, players, coaches and the media, Infosys said.
“The AI-first initiatives deployed at this year’s Roland-Garros exemplify our commitment to not just enhancing the game using cutting edge technologies, but transforming how fans, players and the media experience it. By leveraging our industry-leading, AI-suite of offerings, Infosys Topaz, we are proud to preserve the tournament’s heritage while pushing the boundaries of application of AI and digital technology in sports,” commented Sumit Virmani, EVP and global chief marketing officer at Infosys.
READ: The Australian Open is transforming fan experiences with generative AI
Made Smarter Adoption Awards recognize digital transformation champions at UK manufacturers
Made Smarter, the movement connecting manufacturers to technology and skills, launched a national awards program to celebrate digital transformation among small and medium-sized manufacturers in the UK. The Adoption Awards champion manufacturing and engineering companies that have committed to adopting technology and skills to digitalize, decarbonize and drive growth.
Regional winners from adoption programs in the North West, West Midlands, North East and Yorkshire and Humber have been selected. They include:
- Firstplay Dietary Foods, a specialist food manufacturer based in Stockport, winner of the Made Smarter North West award.
- Bridge Cheese, a cheese manufacturer based in Telford, winner of the Made Smarter West Midlands award.
- heliguy, a drone manufacturer based in North Shields, winner of the Made Smarter North East award.
- Choc Affair, a chocolatier based in York, winner of the Made Smarter Yorkshire and Humber award.
The companies will now progress to the national awards where the overall winner will be announced in Liverpool on June 27.
READ: 10 digital transformation pitfalls and how to avoid them
UiPath re-appoints Daniel Dines as CEO with Rob Enslin stepping down
Enterprise automation and AI software company UiPath announced the re-appointment of founder Daniel Dines as CEO with Rob Enslin resigning as CEO and member of the UiPath Board of Directors effective June 1, 2024. Dines co-founded UiPath in 2005 and served as CEO/co-CEO and executive chairman from that time until early 2024. Enslin joined UiPath as co-CEO of the company in April 2022 and served as sole CEO from February 2024. UiPath shares plunged more than 30 percent on Wednesday following the announcement, reported CNBC.
“After much reflection, I have made the difficult decision to resign as CEO of UiPath. It has been an honor to be a part of, to lead and to learn from an immensely talented team,” said Enslin. “I’m incredibly proud of what we accomplished together. Daniel’s inspirational leadership and customer-obsessed mindset will be game-changing, and I am convinced that UiPath will continue to define what’s possible for our customers and partners in the AI and automation market.”
IDC assesses IDP vendor market in the generative AI era
Analyst and research firm IDC published the Worldwide Unstructured Intelligent Document Processing Software 2024 Vendor Assessment, exploring quantitative and qualitative characteristics that explain key methods for success and differentiation within the IDP market. The IDC MarketScape covers a variety of vendors participating in the unstructured IDP space, with evaluation based on a framework that assesses vendors relative to the criteria/one another and highlights the factors expected to be the most influential for success in the market.
“Now that we are squarely in the generative AI era, IDC has seen a significant evolution in the capabilities that IDP software vendors are building and implementing to address the challenge of processing unstructured document use cases,” said Matt Arcaro, research director, computer vision AI tools and technology at IDC. “Although the underlying LLM technology underpinning these IDP offerings remains rather nascent, the evaluated vendors have been aggressively extending their existing offerings or launching entirely new IDP software products to take advantage of the capabilities of frontier generative AI models and labs. It is truly an exciting time to cover IDP.”
READ: Conversational AI in intelligent document processing
Rossum’s Tomas Gogar named CEO of the Year for Document Management Industry
The CEO of IDP vendor Rossum, Tomas Gogar, was named CEO of the Year for the Document Management Industry by European CEO. The award celebrates industry leaders who are innovative, impactful and committed to sustainability. Gogar was selected by an esteemed panel of judges who recognized his contributions and visionary approach.
Rossum was also named a Strong Performer in The Forrester Wave™: Document Mining And Analytics Platforms, Q2 2024 based on the strength of its current offering and strategy. According to the report: “Rossum’s differentiated approach to leverage generative AI in document mining, using a specialized fine-tuned model to validate both the results and confidence scores of the foundational LLM, clearly stands out among the competition.”
iGrafx and Skan launch digital twin solution to optimize business operations
iGrafx and Skan, global leaders in business operations and process intelligence technology, announced a strategic partnership to deliver a new digital twin of an organization (DTO) solution, covering the full spectrum of BPM, according to a press release. The solution unites process intelligence with process modeling and simulation for robust business process optimization, along with driving enterprise productivity, reducing costs, ensuring compliance and enhancing the customer experience, the firms stated.
“Our process intelligence platform harnesses AI with advanced process and task mining techniques to unearth deep operational insights,” said Manish Garg, chief product officer and co-founder of Skan. “By leveraging iGrafx’s process modeling and simulation capabilities, the DTO allows businesses to mirror every aspect of their operations in a virtual space, uncovering crucial insights, identifying automation opportunities and predicting outcomes.”
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