Maria Salvatore, director of finance operations at roofing and waterproofing giant BMI Group, discusses her journey with robotic process automation (RPA) from both the individual and corporate lens.
Salvatore touches on her personal experiences with RPA implementation, including the pain points, pilot and ultimate success of RPA at BMI Group.
She explains how to bring an RPA implementation to fruition and make sure that you have the right process in place, avoiding mistakes along the way. Salvatore finishes by noting that if the end goal is to increase revenue, it is important to keep this in mind.