For an enterprise to reach the point where its digital workforce is efficiently streamlining and integrating operations enterprise-wide and achieve successful implementation of IT automation, it needs to establish a foundation of automation expertise, best practices and first-in-class technology.
IT automation is an umbrella term encompassing all types of automation software and while the name can cause the misconception that IT automation is limited to the IT department or IT users, modern IT automation has many subsets. These include facets of business process automation (BPA) that are designed to be as intuitive for business users as they are for tech experts.
There are several terms that are used when discussing business process automation. They sound similar but have some key differences. and there are many types of bots used in IT automation. They range from software bots, that are individual devices running the automation solution, to back office bots, that handle the unattended or background processes that keep a company running.
This HelpSystems guide explains in detail what BPA is, how to implement it successfully and the value it brings to businesses.
Download this guide to uncover:
- What BPA is and how it allows for scalability and growth.
- How to maximize ROI on BPA software.
- Ways to conduct detailed operational analytics on automated processes and ensure security and auditing on them.