As companies recover from the Covid-19 pandemic, cash generation remains a top priority. One key area for organizations to focus on is transforming order management as it is increasingly becoming a tool that can maximize resources and drive improved cash flow management.
The benefits of automation on order management are wide-ranging and include reduced operational costs through the removal of manual errors, increased processing speed and improved employee productivity. According to research from Esker, managing sales orders in an automated system is 32 per cent less expensive on average.
These benefits may, however, not be recognized by higher management. This white paper provides information on building a business case to start an automation initiative on order processing.
Download this white paper to uncover:
- How a centralized workflow can lead to greater employee productivity.
- Ways to improve customer service with self-service options and better communication.
- How plumbing and heating company Viega achieved a 50 per cent reduction in order processing time through automation.