AI
Artificial intelligence (AI) encompasses a range of techniques including machine learning, natural language processing, data analytics and automation, to help streamline workflows, improve decision-making and boost overall efficiency.
AI is used to analyze and understand complex datasets, identify patterns and make predictions. This enables businesses to make data-driven decisions, identify areas for improvement and enhance the effectiveness of their processes. It also plays a pivotal role in operational excellence by offering real-time insights, minimizing errors and increasing the speed of decision-making.
By integrating AI technologies into their operations, organizations can achieve a competitive edge, adapting to changing market dynamics and positioning themselves for sustained success. Check out our resources to find out how AI can empower your business to leverage data-driven insights and enhance overall efficiency.
Banks & insurers transform key customer-facing processes with AI agents
November 13 by Michael Hill
Banks and insurers are actively moving key customer-facing processes to AI agents, marking a transformation in how customers interact with financial services
Slow & steady wins the race: Why sustainable business transformation is cautious & purposeful
November 13 by Sam Munford
Learn why sustainable business transformation is cautious and purposeful and how success lies in endurance, structure, and discipline
Pipefy launches AI Agents 2.0 & intelligent document processing (IDP)
November 12 by Michael Hill
Process automation vendor Pipefy has launched a new generation of AI agents along with intelligent document processing (IDP) capabilities
Appian unveils new AI capabilities to automate complex work & accelerate app modernization
November 12 by Michael Hill
Appian has released new AI capabilities to automate complex work and modernize legacy apps
ProcessMaker & Decisions merge to accelerate business automation & AI orchestration
November 11 by Michael Hill
ProcessMaker and Decisions have merged in a bid to position themselves at the forefront of the business orchestration and automation technologies (BOAT) market
Celonis opens Korean headquarters to boost AI-driven business transformation in APAC
November 11 by Michael Hill
Process intelligence vendor Celonis officially opened its Korean headquarters in Seoul to accelerate AI-driven business transformation in APAC
Telefónica launches ‘Transform & Grow’ plan to boost OPEX
November 10 by Michael Hill
Spanish telecommunications firm Telefónica has launched Transform & Grow, a new five-year strategic plan designed to boost operational excellence (OPEX)
Top 10 PEX Network articles of 2025
November 10 by Michael Hill
With 2026 just around the corner, we’ve compiled a list of the top 10 PEX Network articles of 2025!
Automation reshapes regulatory change management processes
November 07 by Michael Hill
Almost all (98 percent) compliance and risk professionals automate at least one part of their regulatory change management process, according to a new report
Morrisons boosts digital transformation with “automation-first” approach
November 06 by Michael Hill
Leading UK supermarket chain Morrisons is boosting digital transformation through an “automation-first” approach
6 barriers to AI skills development
November 05 by Michael Hill
The UK government has outlined six barriers to AI skills development based on new research and analysis
Top 10 business transformation podcasts for 2026
November 05 by Amelia Brand
Discover the top 10 podcasts every business transformation leader should know in 2026
