AI
Artificial intelligence (AI) encompasses a range of techniques including machine learning, natural language processing, data analytics and automation, to help streamline workflows, improve decision-making and boost overall efficiency.
AI is used to analyze and understand complex datasets, identify patterns and make predictions. This enables businesses to make data-driven decisions, identify areas for improvement and enhance the effectiveness of their processes. It also plays a pivotal role in operational excellence by offering real-time insights, minimizing errors and increasing the speed of decision-making.
By integrating AI technologies into their operations, organizations can achieve a competitive edge, adapting to changing market dynamics and positioning themselves for sustained success. Check out our resources to find out how AI can empower your business to leverage data-driven insights and enhance overall efficiency.
Nominations now open: PEX Network’s top AI leaders in process excellence 2026
January 31 by PEX Network
Join us in honoring the AI visionaries revolutionizing process excellence
Fujitsu taps Celonis to drive AI transformation with process intelligence
January 13 by Michael Hill
Fujitsu is partnering with Celonis to enable AI- driven transformation with process intelligence
9 ways business process management (BPM) is evolving
January 13 by Michael Hill
Explore nine ways BPM is evolving as new technologies, business needs, and customer demands reshape the process management landscape
Process intelligence vendor ARIS rebrands as agentic AI platform leader
January 12 by Michael Hill
Process intelligence vendor ARIS announced a comprehensive company-wide rebrand to become a next-gen agentic AI platform leader
Business transformation: Action is meaningless without a guiding principle
January 12 by Dr Terryel Hu, Ph.D
It’s time to call out an important issue – in business transformation, action is meaningless without a guiding principle
Business process management (BPM) in 2026: A leader’s perspective
January 12 by Michael Hill
Marianne Brown, senior project manager at Horizon Air Freight, discusses the opportunities, challenges, and misconceptions of BPM in 2026
Process Intelligence Africa launches to inspire knowledge & skills across the continent
January 09 by Michael Hill
A new initiative called Process Intelligence Africa has launched to inspire process knowledge and skills across the continent
Forrester dissects “$1 billion strategic battleground” of enterprise architecture tools
January 09 by Michael Hill
Gartner says enterprise architecture (EA) tools are at the center of a “$1 billion strategic battleground”
US process automation market to exceed $54 billion by 2035
January 09 by Michael Hill
The US process automation market is projected to exceed $54 billion by 2035 having reached a value of $32.82 billion in 2025
Qatar Airways & Virgin Atlantic soar with OPEX wins at aviation awards
January 08 by Michael Hill
Qatar Airways and Virgin Atlantic recognized for operational excellence (OPEX) in 2025
ABBYY transforms New Zealand’s citizen & frontline emergency services with document AI & intelligent automation
January 08 by Michael Hill
ABBYY and Desktop Imaging are using document AI and intelligent automation to transform New Zealand’s public sector
Google Cloud predicts 5 ways AI agents will transform businesses in 2026
January 07 by Michael Hill
Google Cloud released a new report outlining five ways AI agents will transform businesses in 2026
