Process Mining & Process Intelligence
Process mining is a data-driven approach that involves the discovery, monitoring and improvement of business processes based on the analysis of event logs and data generated during the execution of these processes. It provides insights into how processes are actually performed; uncovering patterns, bottlenecks and inefficiencies.
The goal of process mining is to enhance understanding, transparency and optimization of organizational processes. It is particularly valuable in complex organizations where processes involve numerous interconnected steps, and the real execution may deviate from documented procedures.
Process mining is commonly used in industries such as manufacturing, healthcare, finance and logistics to streamline operations and enhance overall performance. Advice and solutions for process mining can be found in the resources below.
Process intelligence is data that has been systematically collected to analyze the individual steps within a business process or operational workflow. Process intelligence exceeds process mining by building on the visibility it provides to connect processes, teams and technologies together – using data to create a digital twin of end-to-end processes.
It can autonomously highlight sources of inefficiency and customer friction, utilizing specialized process improvement knowledge to recommend changes and interventions to optimize end-to-end processes.
Celonis & IIITA launch India’s first process intelligence research center
September 02 by Michael Hill
Celonis is partnering with the Indian Institute of Information Technology, Allahabad, to launch India’s research center for process intelligence
Augsburg University Hospital strengthens patient care with intelligent process automation
September 01 by Michael Hill
Augsburg University Hospital is using intelligent process automation to enhance patient care
Top 9 task mining tools for achieving process excellence
August 29 by Amelia Brand
Discover the best task mining tools on the market that will help your organization uncover hidden inefficiencies
PEX Report 2025/26: Global state of business transformation
August 29 by Michael Hill
The PEX Report 2025/26 is here! Explore the global state of business transformation with unique insight from over a dozen thought and business leaders
Celonis opposes SAP’s attempt to dismiss amended antitrust complaint
August 28 by Michael Hill
Celonis has opposed SAP’s move to dismiss its amended antitrust complaint as the legal dispute between the two companies continues
Research unveils process intelligence as the secret to strategic AI success
August 26 by Bill Detwiler
A staggering 89 percent of business leaders believe AI must understand how their business runs to succeed, according to Celonis research
Autonomous operations are coming but AI can’t deliver them alone
August 21 by Rudy Kuhn
Why AI alone is not enough to drive true business value from autonomous operations
Celonis earns FedRAMP authorization to optimize US Federal Government processes
August 20 by Michael Hill
Celonis has received Federal Risk and Authorization Management Program (FedRAMP) authorization to optimize US Federal Government processes
Salesforce to acquire Regrello to enhance agentic process automation
August 19 by Michael Hill
Salesforce has signed a definitive agreement to acquire Regrello to advance agentic process automation
How process mining keeps powering business success
August 15 by Vino Livan Nadar
Explore why process mining keeps powering business success within broader automation stacks
Forrester analyzes 15 process intelligence vendors in new Wave Report
August 13 by Michael Hill
Forrester has analyzed 15 “most significant” process intelligence vendors, categorizing them as Leaders, Strong Performers and Contenders
What is task mining? A PEX Network guide
September 08 by Process Excellence Network
Learn how task mining can unlock impressive business optimization possibilities as well as the challenges surrounding its use
