BPM
Business process management (BPM) is a systematic approach that organizations use to manage, improve and optimize their business processes.
Business processes are a series of activities and tasks that are designed to achieve a specific organizational goal, including analyzing, modeling, designing, implementing, monitoring and continually optimizing these processes to enhance efficiency, effectiveness and overall performance. By adopting these principles, organizations aim to achieve operational excellence, enhance customer satisfaction and stay competitive in a dynamic business landscape.
Learn how to set performance metrics and improve your business processes with the resources in this section.
Are Peter Drucker’s principles still relevant?
November 19 by Francesca Di Meglio
Discover the Peter Drucker impact on process excellence and business process management (BPM)
UFC enhances fight analysis with AI, OpenAI teases AI agent & Bank of England scraps operational resilience rules
November 15 by Michael Hill
OpenAI is reportedly set to release a new AI agent to transform productivity and task management
BPM in an AI-first era: Start now, think big, go fast
October 28 by Jon Knisley
AI-enabled process technologies are steering businesses towards highly streamlined and efficient operations
AI in BPM: 10 things to know
October 16 by Michael Hill
Learn 10 things business leaders should know about AI-enabled BPM in 2024
PANEL: Leading the charge in BPM: PEX Network’s flagship report 2025
September 27 by PEX Network
Gain insight into the findings in PEX Network's annual report on process excellence trends, including business process management and change management.
Next generation process management: Unlocking business transformation with process intelligence
September 27 by PEX Network
Watch this video to gain insight about leveraging process intelligence when undertaking business transformation projects.
Disrupt or be disrupted: Expanding beyond process automation to job automation
September 27 by PEX Network
Watch this video on business process management to learn about expanding beyond process automation to job automation.
Navigating the new wave of automation: A framework for the future of AI-led automation and consolidated orchestration technologies
September 27 by PEX Network
Watch this video to learn about how artificial intelligence (AI) is impacting automation and orchestration technologies.
Blackpool Teaching Hospitals NHS Foundation Trust shares its process automation success story
September 27 by PEX Network
Learn how no-code process automation allowed Blackpool Teaching Hospitals NHS Foundation Trust to become more collaborative and efficient.
BPM - Strategies to streamline business processes through automation
September 19 by PEX Network
Watch this video for tips on how to streamline business processes by investing in automation.
Mapping a path for process management professionals
September 17 by Madison Lundquist
How organizations can map an advancement path for process professionals
LLMs generate process knowledge, more finance functions adopt AI – PEX Research & Reports News
September 16 by Michael Hill
Large language models (LLMs) provide the means to organize and generate process knowledge independent of specific forms of representation
