BPM
Business process management (BPM) is a systematic approach that organizations use to manage, improve and optimize their business processes.
Business processes are a series of activities and tasks that are designed to achieve a specific organizational goal, including analyzing, modeling, designing, implementing, monitoring and continually optimizing these processes to enhance efficiency, effectiveness and overall performance. By adopting these principles, organizations aim to achieve operational excellence, enhance customer satisfaction and stay competitive in a dynamic business landscape.
Learn how to set performance metrics and improve your business processes with the resources in this section.
Unlocking Business Transformation
April 10 by Gia-Thi Nguyen
A Strategic Approach Bridging Strategy, Technology, and Adoption for Lasting Change
Successfully Implementing AI in BPM: Three Key Topics to Understand
April 10 by Thomas Kohlenbach
Explore the latest features and advancements GBTEC has to offer.
The AI Adoption Journey in BPM: From Resistance to Readiness, Powered by People and Governance
April 08 by Kavitha Chennupati
Discover technology and change management strategies to help you navigate AI-led disruptions and implement BPM technology at scale with ease.
7 ways BPM is transforming public services in Latin America
March 18 by Diego Borquez
Latin America exemplifies how business process management (BPM) can reduce bureaucracy and improve citizens’ lives
From AI excitement to alignment: Making digital adoption work
March 11 by Terryel Hu, Ph.D
Digital adoption cannot be sustained by hype. Any new digital technology, AI or not, should align with the current capabilities of your organization
BPM: From ‘set & forget’ to ‘sense & respond’ with process intelligence
February 25 by Bill Detwiler
Process intelligence creates the engine to rapidly drive enterprise resilience and adaptability at speed
Future of BPM: Driving innovation through process management & technology
February 18 by Rhiannon Chandler-Day
All Access: Future of BPM explored the evolving business process management landscape
Fully autonomous AI agents “should not be deployed” warn researchers
February 17 by Michael Hill
Researchers find “no clear benefit” of fully autonomous AI agents but highlight foreseeable harms
New age of AI brings unprecedented autonomy to businesses
February 10 by Michael Hill
AI triggers new urgency to reinvent how technology and processes are designed, built and operated
BPM, intelligent automation & human-centered design: Harmonizing business efficiency
February 10 by Elissa Torres
By combining BPM, intelligent automation and human-centered design, organizations can navigate digital transformation with confidence
EU bans high-risk AI systems as AI Act enforcement begins
February 07 by Michael Hill
The first rules of the EU Artificial Intelligence Act are now in force, requiring companies to be more transparent about how they create and use AI technology
The convergence of BPM & AI: Enabling real-time process optimization
February 04 by Michael Hill
Vinod Srinivasa, assistant VP of OPEX at America’s leading multinational bank, discusses the union of business process management (BPM) and emerging AI tech
