Process Excellence
Process excellence is the ongoing effort within an organization to continually improve its business processes to achieve superior performance, efficiency and effectiveness. It involves systematically managing, optimizing, and refining processes to ensure that they operate at their highest potential, delivering high-quality outcomes while minimizing waste and inefficiencies.
Six Sigma, Lean and Kaizen are examples of process excellence frameworks that can help foster a culture of continuous improvement, helping to align processes with organizational goals. Additionally, by adopting digital tools and technologies, organizations can significantly contribute to achieving process excellence by improving accuracy, reducing manual effort and enhancing overall productivity.
Read the guides and articles below to find out how businesses achieve and sustain excellence in their operations.
NYC Health + Hospitals partners with Oracle to enhance key processes
September 04 by Michael Hill
NYC Health + Hospitals, the largest municipal healthcare system in the US, is partnering with Oracle to enhance key business processes
AI transformation: Row in sync or drift in chaos
September 03 by Thomas Kohlenbach
Any AI transformation strategy needs to be built on a solid foundation of process management and enterprise architecture
10 RPA tools for achieving process excellence
September 01 by Michael Hill
Explore the best robotic process automation (RPA) tools on the market that will help your organization enhance process excellence
The top 50 business transformation leaders to follow in 2025
August 31 by PEX Network
PEX Network's guide to the most influential business transformation leaders to follow in 2025
3 ways to unlock the power of decentralized process management
August 29 by Bree Barsanti
How to achieve and sustain decentralized process management across your organization
Top 9 task mining tools for achieving process excellence
August 29 by Amelia Brand
Discover the best task mining tools on the market that will help your organization uncover hidden inefficiencies
PEX Report 2025/26: Global state of business transformation
August 29 by Michael Hill
The PEX Report 2025/26 is here! Explore the global state of business transformation with unique insight from over a dozen thought and business leaders
Less than half of business processes are ready for agentic AI
August 28 by Michael Hill
Less than half of business processes are sufficiently structured, integrated and governed to support agentic AI, according to a new global study by GBTEC
Celonis earns FedRAMP authorization to optimize US Federal Government processes
August 20 by Michael Hill
Celonis has received Federal Risk and Authorization Management Program (FedRAMP) authorization to optimize US Federal Government processes
Wells Fargo optimizes processes with data-driven business transformation
August 14 by Michael Hill
Wells Fargo optimizes processes with data-driven business transformation, according to Ashley Regner, the banking giant’s chief data officer
The agentic AI shift: Deconstructing the GPT-5 hype for process ROI
August 11 by Dr Lucas Root
This article deconstructs the GPT-5 launch, ignoring the hype and focusing on the two operational lessons its architecture teaches us to support process ROI
Appian reports strong financial results as AI push pays off
August 08 by Michael Hill
Appian released its financial results for the second quarter of 2025, showcasing significant growth in cloud subscriptions and overall revenue
