Process Excellence
Process excellence is the ongoing effort within an organization to continually improve its business processes to achieve superior performance, efficiency and effectiveness. It involves systematically managing, optimizing, and refining processes to ensure that they operate at their highest potential, delivering high-quality outcomes while minimizing waste and inefficiencies.
Six Sigma, Lean and Kaizen are examples of process excellence frameworks that can help foster a culture of continuous improvement, helping to align processes with organizational goals. Additionally, by adopting digital tools and technologies, organizations can significantly contribute to achieving process excellence by improving accuracy, reducing manual effort and enhancing overall productivity.
Read the guides and articles below to find out how businesses achieve and sustain excellence in their operations.
Beyond automation: How data governance is redefining process excellence
October 24 by Anup Gupta
The future belongs to those who build trust into their processes and governance is how that trust begins
10 process excellence trends for 2026
October 23 by Michael Hill
Process excellence in 2026 – what is it going to look like? Explore 10 key trends that will shape the process excellence landscape next year
From algorithms to impact: Why AI interns need the language of process excellence
October 23 by Sudeshna Banerjee
For early career professionals starting their journey in analytics or AI, understanding process excellence isn’t just a nice-to-have, it’s a career accelerator
Operationalizing responsible AI through process governance
October 21 by Anup Gupta
How clear ownership, standardized workflows, and measurable indicators turn AI from an experimental capability into a controlled business process
Feeding the world with discipline: What Latin America teaches us about process excellence under constraint
October 21 by Diego Borquez
Latin America’s agricultural success is a prime example of achieving process excellence under constraint
The strategic role of process excellence in post-merger financial integration
October 20 by Michael Hill
Google's Puneet Thakkar discusses the vital role of process excellence in post-merger financial integration
Healthcare process mining market to exceed $29 billion by 2032
October 15 by Michael Hill
The healthcare process mining software market is projected to reach $29.28 billion by 2032, growing at a CAGR of 43.29 percent over the next seven years
8 reasons why change management fails
October 15 by Michael Hill
Change management is vital in transformation and process excellence, but change management fails. Learn the reasons why!
Appian honors firms driving process excellence in APAC
October 14 by Michael Hill
Appian announced the recipients of its 2025 Asia-Pacific and Japan (APJ) Partner Awards, recognizing firms driving process excellence across five categories
Reimagining process excellence in banking: Integrating Lean Six Sigma & AI in a new era of continuous improvement
October 13 by Sudeshna Banerjee
Together, Lean Six Sigma and AI create a continuous improvement ecosystem that is both data-driven and self-learning
10 Kaizen mantras for process excellence
October 06 by Michael Hill
The Japanese business philosophy Kaizen is synonymous with various mantras, but what do they actually mean in relation to process excellence?
5 essentials for electronic batch records (EBR) in manufacturing
September 25 by PEX Network
Are paper-based manufacturing processes holding your company back? Learn why it’s time to move toward a more practical, efficient and cost-effective approach
