Automation
Automation is the use of technology and machinery to perform tasks or processes without direct human intervention. It does this by assigning repetitive, routine, or time-consuming tasks to machines or software systems.
It plays an increasingly important role across different industries, ranging from manufacturing and logistics to information technology and business processes; to improve efficiency, reduce costs and enhance productivity.
As technology advances, new and more sophisticated opportunities for automation are appearing to help organizations stay competitive in the modern business landscape. Our resources explore how to get the best out of automation and the very latest advances in automation tools and technology.
Gartner unveils top 10 strategic technology trends for 2026
October 22 by Michael Hill
Gartner announced its list of top strategic technology trends that organizations need to explore in 2026
APAC insurance & law firm Wotton Kearney taps Appian to transform reporting processes
October 22 by Michael Hill
APAC specialist insurance and risk law firm Wotton Kearney is partnering with Appian to transform matter management and client reporting processes
The silent struggle of operations transformation
October 22 by Chas Moore
Too often, transformation is treated as a technology project. Organizations automate broken processes and wonder why the problems persist
KPMG Velocity launches to transform operations with agentic AI
October 21 by Michael Hill
KPMG launches Global Business Services with KPMG Velocity, a new agentic AI offering designed to improve operational productivity
KPMG enhances key operations with expanded Agentforce investment
October 17 by Michael Hill
KPMG has expanded its investment in Agentforce, the agentic layer of Salesforce’s digital labor platform, to enhance key operations across the organization
Nestlé to cut 16,000 jobs in major business transformation & process automation push
October 17 by Michael Hill
Nestlé plans to eliminate 16,000 roles as it targets huge cost savings supported by business transformation and process automation
8Flow.ai launches Workflow Context Platform for people & process intelligence
October 16 by Michael Hill
8Flow.ai announced the launch of Workflow Context Platform for people and process intelligence to provide detailed visibility into frontline operations
Walmart taps OpenAI to build next-gen AI shopping solutions
October 16 by Michael Hill
Retail giant Walmart has partnered with OpenAI to build next-gen AI shopping solutions that redefine customer experiences
Skan AI publishes Agentic Process Automation Manifesto
October 16 by Michael Hill
Skan AI has released its Agentic Process Automation Manifesto, a set of six principles for building AI agents in the enterprise
Salesforce to acquire process intelligence firm Apromore
October 10 by Michael Hill
Salesforce has signed a definitive agreement to acquire process intelligence vendor Apromore
The great misalignment in business transformation
October 09 by Dr Terryel Hu, Ph.D
Explore the increasing mismatch between the roles being created and the business problems companies need solved
CMG Financial streamlines critical workflows with generative AI process automation
October 07 by Michael Hill
Leading US mortgage lender CMG Financial is optimizing critical workflows with generative AI process automation from Fisent Technologies
