Automation
Automation is the use of technology and machinery to perform tasks or processes without direct human intervention. It does this by assigning repetitive, routine, or time-consuming tasks to machines or software systems.
It plays an increasingly important role across different industries, ranging from manufacturing and logistics to information technology and business processes; to improve efficiency, reduce costs and enhance productivity.
As technology advances, new and more sophisticated opportunities for automation are appearing to help organizations stay competitive in the modern business landscape. Our resources explore how to get the best out of automation and the very latest advances in automation tools and technology.
Is over-automation driving your customers away?
December 20 by Montserrat Salvador SalamancaA real-life tale of customer service chaos as automation goes awry
GROW with SAP in AWS launches at AWS re:Invent & Celonis appoints new CFO
December 04 by Michael HillAlibaba Cloud reveals new initiatives to develop cutting-edge AI solutions for businesses across various industries
6 free generative AI training courses for business leaders
December 03 by Amelia BrandExplore free generative AI courses to boost business innovation and productivity
Cost biggest automation challenge in finance as CFOs prioritize analytics & AI
November 25 by Michael HillFinance leaders identify cost as the biggest challenge in automating operations
Automation sparks layoffs at UPS & Siemens, Swisscom invests in digital transformation & operational efficiency
November 22 by Michael HillUPS could layoff more than 400 workers at its Commerce City package processing facility as it increases automation
Generative AI use surges & firms double digital twin investment
November 18 by Michael HillGenerative AI use jumped from 55 percent in 2023 to 75 percent in 2024 as businesses see significant ROI
SAP Signavio launches November 2024 release & BPX collaborates with SAP to enhance process mining
November 13 by Amelia BrandCatch the latest updates in OPEX including Prosper Africa’s Tech for Trade alliance and BPX's collaboration with SAP
Deficit in skills needed for digital transformation & NHS uses Celonis' SE process mining platform
November 04 by Amelia BrandStudy shows how low-tech firms transform by reconfiguring business models and leveraging partnerships
BMW automates factories & Bradford council to save millions through digital transformation
November 01 by Amelia BrandThis week in process excellence: BMW's smart factories, council savings, AI at ServiceNow and SEI's new AI tool
The state of process automation in the midmarket
October 30 by PEX NetworkThe four common characteristics of effective automation projects, which automation technologies successful organisations are adopting and their impacts
Microsoft and UK Gov sign digital transformation deal & Rossum introduces Aurora 1.5
October 29 by Amelia BrandMicrosoft, Rossum, and Celonis drive AI, automation, and collaboration innovations for digital transformation
Charting a bright future: Lessons from industry leaders on digital adoption success
October 29 by Georgina WilczekExplore people-centered, agile strategies from PEX Network Digital Adoption event for lasting success.