OPEX
Operational excellence (OPEX) is a business management philosophy that aims to make an organization's processes more efficient. Its ultimate goal is to ensure customers' expectations are met while the company's operations are continually improving, at the same time minimizing waste and costs.
The purpose of achieving operational excellence is for a business to operate as efficiently as possible, with full visibility across departments and a company culture that supports continuous improvement and process changes.
Operational excellence is often associated with productivity, customer satisfaction, employee engagement and overall business performance. Check out the resources below for insights and examples of operational excellence.
Achieving OPEX through advanced construction technology
January 14 by Tom SchwarzwellerHow state-of-the-art construction tools help improve efficiency, streamline workflows and enable better decision-making to achieve OPEX
Process, people & technology: The cornerstone of OPEX
January 10 by Michael HillThe true power of a holistic process, people and technology framework lies in its integrative approach
McDonald’s prioritizes OPEX as it scales back DEI goals
January 10 by Michael HillMcDonald’s is running internal competitions to improve operational efficiency but scrapping some diversity targets
US Space Force paves way for generative AI-powered OPEX
December 20 by Michael HillUS Space Force (USSF) holds inaugural Generative AI Challenge to inspire OPEX and innovation
Avelo leads US airlines in OPEX & experts ask if BPM can prevent burnout
December 13 by Michael HillAvelo Airlines is leading the US carrier industry in operational reliability heading into the busy December holiday travel season
People-centric operational excellence
December 10 by Francesca Di MeglioLearn about the evolution of operational excellence (OPEX) and how people are becoming the core of processes
PEX Network’s Greatest Hits 2024!
December 09 by PEX NetworkPEX Network celebrates five partnerships demonstrating outstanding commitment to driving process excellence, innovation and transformative results
PlayStation boss says AI won’t replace humans as Amazon unveils new foundation models
December 06 by Michael HillPlayStation’s Hermen Hulst claims AI will never replace the “human touch” in video game development processes
Trump mulls White House AI czar, Man Utd boss eyes improved recruitment process & Lufthansa showcases “benchmark” BPM
November 29 by Michael HillIs president-elect Donald Trump about to appoint a White House AI czar to oversee federal policy and governmental use of the technology?
Are Peter Drucker’s principles still relevant?
November 19 by Francesca Di MeglioDiscover the Peter Drucker impact on process excellence and business process management (BPM)
Championing intelligent tech with EA and BPM for innovation
November 15 by PEX NetworkWatch this video to learn about how to apply intelligent technology for business process management
Unlocking the power of AI: Integrating data management for enhanced enterprise strategies
November 15 by PEX NetworkWatch this video to understand how integrating data management and artificial intelligence (AI) can impact the business.