OPEX
Operational excellence (OPEX) is a business management philosophy that aims to make an organization's processes more efficient. Its ultimate goal is to ensure customers' expectations are met while the company's operations are continually improving, at the same time minimizing waste and costs.
The purpose of achieving operational excellence is for a business to operate as efficiently as possible, with full visibility across departments and a company culture that supports continuous improvement and process changes.
Operational excellence is often associated with productivity, customer satisfaction, employee engagement and overall business performance. Check out the resources below for insights and examples of operational excellence.
US Space Force paves way for generative AI-powered OPEX
December 20 by Michael Hill
US Space Force (USSF) holds inaugural Generative AI Challenge to inspire OPEX and innovation
Avelo leads US airlines in OPEX & experts ask if BPM can prevent burnout
December 13 by Michael Hill
Avelo Airlines is leading the US carrier industry in operational reliability heading into the busy December holiday travel season
People-centric operational excellence
December 10 by Francesca Di Meglio
Learn about the evolution of operational excellence (OPEX) and how people are becoming the core of processes
PEX Network’s Greatest Hits 2024!
December 09 by PEX Network
PEX Network celebrates five partnerships demonstrating outstanding commitment to driving process excellence, innovation and transformative results
PlayStation boss says AI won’t replace humans as Amazon unveils new foundation models
December 06 by Michael Hill
PlayStation’s Hermen Hulst claims AI will never replace the “human touch” in video game development processes
Trump mulls White House AI czar, Man Utd boss eyes improved recruitment process & Lufthansa showcases “benchmark” BPM
November 29 by Michael Hill
Is president-elect Donald Trump about to appoint a White House AI czar to oversee federal policy and governmental use of the technology?
Are Peter Drucker’s principles still relevant?
November 19 by Francesca Di Meglio
Discover the Peter Drucker impact on process excellence and business process management (BPM)
Championing intelligent tech with EA and BPM for innovation
November 15 by PEX Network
Watch this video to learn about how to apply intelligent technology for business process management
Unlocking the power of AI: Integrating data management for enhanced enterprise strategies
November 15 by PEX Network
Watch this video to understand how integrating data management and artificial intelligence (AI) can impact the business.
Latin America’s contrasts are OPEX opportunities
November 14 by Diego Borquez
Latin America’s mix of resources, inequality and political/geographical challenges creates a landscape where adaptability, resilience and creativity thrive
How to set up a hyperautomation CoE
November 13 by PEX Network
Watch this video to learn about ways to build a hyperautomation center of excellence (CoE).
OPEX trends for 2025: Managing the revolution
November 13 by PEX Network
Watch this video to understand how to leverage operational excellence, OPEX trends, in 2025.
