OPEX
Operational excellence (OPEX) is a business management philosophy that aims to make an organization's processes more efficient. Its ultimate goal is to ensure customers' expectations are met while the company's operations are continually improving, at the same time minimizing waste and costs.
The purpose of achieving operational excellence is for a business to operate as efficiently as possible, with full visibility across departments and a company culture that supports continuous improvement and process changes.
Operational excellence is often associated with productivity, customer satisfaction, employee engagement and overall business performance. Check out the resources below for insights and examples of operational excellence.
Houston PD Air Support Unit shares unique OPEX insights
April 11 by Michael Hill
Houston Police Department Air Support Unit shares fascinating insight into the role of OPEX within the organization
AI is “more expensive than it should be” claims Amazon CEO
April 11 by Michael Hill
Amazon’s Andy Jassy outlines what needs to happen to reduce the cost of AI for customers
From grape to glass: Operational excellence in every drop
April 07 by Diego Borquez
Modern wineries show us that legacy industries can evolve by embracing data, sustainability and world-class process design
Understanding cultural resistance in digital transformation
April 04 by Nikhil Pal
It is crucial to understand the unique facets of resistance within digital transformation programs
How Explic8 drives operational excellence
March 31 by Amelia Brand
Ian Nicholls, CEO of Explic8, shares insights on IA's role in OPEX, process comprehension, and CX trends.
Porsche honors Palm Springs branch for outstanding OPEX
March 28 by Michael Hill
LOGIC Consulting launches customer-centric OPEX offering and Oak View Group (OVG) enhances operations at live entertainment and sports venues
OpenAI closes in on historic $40 billion funding round as the generative AI bubble refuses to burst
March 27 by Michael Hill
As OpenAI closes in on a colossal funding round, read how generative AI is continuing to transform process excellence
8 ways to achieve business transformation
March 27 by Amelia Brand
Discover 8 essential steps to drive effective business transformation, from strategy to execution
The Great Recalibration: How enterprises are redefining success with process mining & intelligence
March 26 by Marlon Dumas
Process mining and process intelligence provide the tools to optimize operations, enhance decision-making and drive success
Turkish Airlines, Premier Mortgage Resources & Lightship boost OPEX strategies
March 21 by Michael Hill
Turkish Airlines, Premier Mortgage Resources and Lightship all bolster operational excellence to drive business value and growth
BAE Systems streamlines source-to-pay processes to bolster operational excellence
March 20 by Michael Hill
BAE Systems is consolidating disparate supplier management and procurement systems into a single platform
PEX Network’s guide to business sustainability
April 23 by Process Excellence Network
Explore the importance, opportunities and challenges of business sustainability
