AI-powered operations and agentic automation

Artificial intelligence (AI) is everywhere, yet its potential is realized virtually nowhere. Despite the ever-growing number of generative AI tools, the disconnect between expectations and reality remains significant. AI-powered automation must transform processes to unlock potential in the human workforce, not by simply mimicking but extending human capabilities. Unlike generative AI tools that provide answers or generate content, the newest wave of AI can act—moving beyond information to action. This is agentic or agent AI, able to function as a digital worker capable of executing tasks, collaborating with humans and dynamically adapting to new challenges.

The promise of human-centric automation is ensuring that every automated outcome is observable, explainable and accountable. Human-centric automation delivers AI-powered capabilities that are human-like: the same work as performed by humans but with the efficiency, accuracy and predictability otherwise only possible through automation. Join us to learn how to deploy agentic automation, which delivers measurable ROI, integrate human and robotic workforces to enhance productivity and decision-making, as well as gain practical approaches to implementing AI, RPA and IDP technologies that deliver measurable results.

Key learning points:

• Discover how human-centric automation can help you tackle complex workflows, streamline operations and improve decision-making while maintaining accuracy and compliance. 
• Powerful case studies involving the processing of over 45 million documents, handling of 100 million record queries, and automation of 70 percent of manual case work.
• How human-centric automation has been leveraged to deliver astounding results, including 20x reductions in operational costs, one-third of work volume handled without human intervention and complex casework completed up to four times faster.
• Harness the power of generative AI in extracting insights, automating document workflows and reducing manual data entry. 
• Insights into the enabling technologies that power these AI-driven transformations. 

Speaker

Nathaniel Palmer
CEO
Infocap

Nathaniel Palmer is the CEO of Infocap AI Corp and the author of “Gigatrends” (2024) which recently reached #1 on Amazon’s “Hot New Releases” list for books on AI and Machine Learning. Rated as the “#1 Most Influential Thought Leader in Business Process Management (BPM)” by independent research, Nathaniel has also co-authored over a dozen books on BPM and Process Improvement, as well as being the first individual named as a “Laureate in Workflow.” Over his career he has led the design and execution for some of the industry’s largest and most complex projects involving investments exceeding $200 million and has overseen more than $2.5 billion in R&D around automation and AI.

Sponsor