How JE Dunn empowered front-line staff to own and improve their business processes
Learn how the construction company increased process improvement rate by 375 per cent
Learn how JE Dunn Construction have improved the workplace experience, increased process ownership and successfully implemented change with a phased BPM build.
JE DUNN Construction is the 23rd largest domestic general building contractor in the United States with offices in 20 locations. Their vision is to be an indispensable business partner for their clients by first understanding their purpose, goals, and customers and then delivering transformational solutions with certainty of results.
To achieve this vision JE Dunn needed to implement standardisation & ensure best practice was carried out across the organisation.
Watch this webinar on-demand to learn how they:
- Gained organizational support for their BPM efforts
- Equipped front-line staff to build and manage processes
- Prioritized critical operational processes
- Implemented a phased BPM build
- Increased speed of process builds by a factor of 10
- Increased process improvement rate by 375 per cent
Presenters:
Matt Spears
Senior solutions engineer
Nintex
Business improvement professional Matt Spears has a passion for transforming the way value is created and has improved the work experiences of many employees during a career driven by a pursuit of continuous improvement. As part of his journey, Spears made the transition from operations to knowledge management, leading organizational change at a multibillion-dollar general contracting firm.
Spears now helps companies achieve operational excellence through business process management. He holds a master of business administration degree from Kennesaw State University.
Matt Wendel
Knowledge Manager
JE Dunn Construction
Spears and Wendel have both worked at JE Dunn for 13 years with each spending 10 years in construction operation roles. During their experience in operations, they both recognized the value in having simple and accessible business processes to help reduce the often-heavy burden placed on front line operators. Leveraging this experience in operations and their passion for improving the work experience, they have spent the last two years transforming the way JE Dunn manages and optimizes their business processes.
