The Transformation Cycle: Ensuring Comprehensive Planning and Execution from The Case for Change through Change Management

In this era where organizations must continually evolve to stay competitive, a comprehensive and repeatable transformation approach is critical. This webinar will guide you through the complete Transformation Cycle—a repeatable roadmap to ensure people, process and technology are all considered as an interrelated ecosystem. The model will also make clear how things like intelligent automation/AI, and analytics are enablers rather than primary pillars of transformation.

We will examine some typical scenarios that a business might be facing such as: a new enterprise software platform, major cost reduction pressure and merger/acquisition integration. For each of these scenarios, the application of the transformation cycle approach can ensure the success of each of these initiatives and allow for doing these things simultaneously. By applying this method, interactions between changes that affect people, process or technology are highlighted and taken into account preventing or reducing surprises and making sure the outcomes align with your business objectives.

Key Takeaways:

• Clear Understanding of the Transformation Cycle: Learn the sequential stages of transformation and how each contributes to overall success.

• Integrated Strategy: Discover methods to align people, process, and technology into a unified approach that drives business impact.

• Comprehensive Impact Interaction: Explore ways to systematically identify how changes in one area affect others

• Real-World Applications: Review practical frameworks to manage single or multiple transformation programs

• Harnessing Technology Enablers: Explore how advanced tools like RPA, IA, and AI are applied to achieve great outcomes in people, process and technology

• Effective Change Management: Gain insights into methods that ensure transformation initiatives are embraced and sustained over time.

Join us for a session designed to provide a clear roadmap for navigating your organization’s transformation journey with confidence and clarity.

Speaker

Lee Coulter
Global Head of Transformation
Chazey Partners

Lee brings an unparalleled wealth of experience and industry wisdom to our team. With roles such as CEO of Shared Services at Ascension, CAO at Kraft Foods, and Chairman Emeritus of the HFS Sourcing Executive Council, he has led GBS, ERP and operating model transformation initiatives and chaired events that have shaped the transformation business services industry. Lee has been a pioneer in Intelligent Automation and Artificial Intelligence for over a decade as a practitioner and provider. He founded and led the IEEE Working Group on Standards in Intelligent Process Automation as Chair for five years and spent four years as SSON’s Chief Intelligent Automation Officer. He founded, and grew two IA businesses, Agility Automation and transformAI. Lee’s distinguished career spans over 25 years, marked by global leadership roles at renowned companies, including General Electric, AON, Ascension Health, and Kraft Foods. With a background in GBS/shared services implementation, ERP, enterprise cost reduction, and global infrastructure integration, Lee has consistently demonstrated a rare combination of business leadership, process transformation, and change management skills. Lee holds a BS in Electronics Engineering from DeVry University and pursued advanced coursework in Electrical Engineering and Biomedical Engineering at California State University at Long Beach and holds a graduate certificate in Ethics from the Aquinas Institute.

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