PEX Advisors: Observations on the Journey Posts
Metaphors for business often call on terminology from war. We "go into battle" or work goes on "in the trenches". This new year's, however, PEX Network advisor Chris Galante says it’s time for more positive ways of describing our working environments. Here’s why it’s time to ditch the combat metaphors.
Our project team is at the quarterly meeting, watching as another Lean Six Sigma project...
On the hunt for the elusive "process" gene...
We have all heard or uttered the...
Most of us know the history of Process Excellence, from the days leading up to Total Quality Management to the more recent focus on Customer Experience Management. We have all heard of - if not read with interest - the works of Fredrick Taylor,...
Oh, if I only knew a decade ago, what I know today
PEX Network advisor John Murphy shares his lessons learned from more than a decade in continuous improvement and even lays down...
What Do William Shatner, Conan O’Brien and Process Improvement have in Common?
Published: 2012-05-23
Published: 2012-05-23
How simple stories can teach profound lessons about continuous improvement
Want to make process improvement change stick? PEX Network advisor Michael Marx describes how to use th...
