A Retailer's Guide to Integrating Lean Six Sigma Into Company Culture: The Keys to Sustainability

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This FREE webinar was recorded on:
April 14, 2011
11:00 AM - 12:00 PM EST

Lean Six Sigma offers retailers huge opportunities for streamlining operations, increasing efficiencies, and eliminating waste. But many retailers find it difficult to truly embed the methodologies throughout the organization and build a true culture of continuous improvement. This webinar will discuss why LSS implementations fail, what you can do to avoid the "culture trap" and discuss ways to win the hearts and minds of employees.
 
In this Webinar:

  • Hear how a major US retailer implemented Lean Six Sigma in a shared services environment for Accounting, Accts Payable and Payroll
  • Identify practical opportunities for Kaizen and options on engaging your staff to not only participate but also enjoy process improvement activities
  • Learn how to get alignment for continuous improvement initiatives across the organization and discuss some of the measures of success

Presenters:

Frank Cruz
Former Director – Operational Excellence
JC Penney
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Sponsored By:
Retail Excellence Week