How Bosch made adaptations during the automation journey
Bosch undertook an ambitious automation drive in which it had to overcome multiple challenges
Bosch has been undertaking a major automation drive which Linford Dailey, the company’s global digitalization and automation leader, said began four-to-five years ago. In a fireside chat at PEX Live: Workflow Automation 2022, Dailey discussed the challenges Bosch faced as it introduced best practice automation strategies to improve processes throughout the business.
Dailey explains that the process began with a small pilot to determine which technologies would work the best and that the company undertook “experiments with people in operations”, focused on “building skill sets”, followed a collaborative model and encouraged extensive training. When a project does not proceed as quickly as hoped, Dailey said “democratization” to engage people was important, with the company looking to a model of centralization to move forward.
At the time of recording, robotic process automation (RPA) and AI had been leveraged to create diverse systems for a range of functions across operations. There remained, however, plenty of work to be done to build a diverse automation transformation to drive new business models into the future.
