ING's approach to attain competitive edge, cost reduction and exceeding customer expectations
How ING is leveraging IA, process mining, hyperautomation to achieve operational excellence
Over the years, the world of intelligent automation has witnessed a remarkable evolution, from the early days of basic tools like robotic process automation to the introduction of cutting-edge technologies such as IA, process mining, hyperautomation and generative AI. These advancements have had a profound impact on the financial services sector, enabling businesses to elevate their operations and deliver enhanced value to their clients.
Watch this session from All Access Operational Excellence Financial Services and take a dive deep into the realm of operational excellence in financial services. Our guest speaker, Sudhanshu Sawlani, Head of Intelligent Automation at ING, will share his remarkable journey of harnessing these transformative technologies and ING’s unique approach to achieving operational excellence.
During this discussion, we will explore how financial institutions can leverage technology to establish operational excellence within their own operations, ultimately gaining a competitive advantage in the market.
Watch and:
- Gain a comprehensive understanding of the fundamental components of operational excellence in the context of financial services.
- Learn effective strategies for achieving operational excellence through seamless integration of cutting-edge technologies.
- Discover innovative approaches to surpass customer expectations, optimize processes, reduce operating costs, and minimize operational risks.
