Why digital adoption is the key to maximizing ROI on digital transformation

July 7, 2023 Update: To further enrich the 2023 Digital Adoption Report, today we added in a new success story from Veolia. Download the updated report to find out how the ecological transformation compnay implemented a new digital adoption platform to enhance the digital employee experience and save more than 8,000 productivity hours over a rolling 12-month period.

Companies are investing more in technology than ever before. Despite this, 70 percent of digital transformation initiatives fall short of expectations due to subpar change management strategies and a lack of employee engagement or buy-in.

For many organizations, digital adoption is the missing piece of the digital transformation success puzzle. By incorporating proven change management techniques, data analytics and iterative, continuous improvement approaches into one comprehensive framework, digital adoption programs help companies understand and optimize how their workforce uses new technology.

Featuring insight from digital adoption leaders from companies such as Paypal, Swiss Re and Veolia, this report delves into how organizations are leveraging cutting-edge digital adoption tools and techniques to drive transformational change and maximize the ROI of technology.

Download this report to discover:

• Why digital adoption is essential digital transformation success
• Proven approaches for establishing and operationalizing digital adoption strategies
• How to leverage digital adoption platforms to track and optimize usage across multiple enterprise applications