The AI adoption journey in BPM

From resistance to readiness, powered by people and governance

04/08/2025


AI adoption in business process management (BPM) isn’t just about technology—it’s a strategic, people-powered transformation.

As organizations evolve from rule-based workflows to AI-driven, self-optimizing systems, success hinges on strong change management and governance. This session explores how to identify high-impact AI use cases, balance AI with non-AI tools and scale automation to Enterprise-wide Orchestration, confidently.

Join Kavitha Chennupati and Simon James from SS&C Blue Prism Chorus as they guide you through real-world BPM AI adoption—where innovation meets responsibility, and automation drives agility.

Key Takeaways:

  • Understand the BPM and AI adoption journey—from foundational processes to intelligent, autonomous self-optimizing automation.
  • See where and how to apply AI and non-AI technologies across your BPM landscape.
  • Learn how people and change management drive successful AI scaling.
  • Explore how strong governance ensures sustainable, scalable AI-powered operations.
  • Get a practical checklist for selecting and embedding the right AI technologies into your BPM framework.
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