Achieving Operational Excellence in Financial Services Amid Uncertainty

How BFSI companies are leveraging intelligent automation to increase efficiency, effectiveness and agility

The financial sector is now facing unprecedented challenges and that’s why it is even more important to aim for operational excellence.

Join us for a market overview discussion as we delve into the challenges faced by the financial sector. Our panellists, Shubhadip Banerjee, Assistant Vice President of Automation at JPMorgan Chase & Co, and Tim Johnson, Head of Automation at Suncorp Group, will share their insights on the essential components needed to achieve operational excellence. 

Shubhadip brings more than 8 years of experience in various key business areas, including business process management, RPA, process improvement and business process modelling. Meanwhile, Tim's current focus lies in leveraging the power of emerging intelligent automation technologies to address legacy issues in the financial services sector.

During this session, we will explore how financial institutions can optimize their operations to attain superior performance, efficiency and profitability.

Join this session from All Access Operational Excellence Financial Services to:

• Gain an understanding of process optimization, risk management, cost reduction, quality assurance, compliance and customer-centricity, which form the essential components needed for operational in financial services.
• Identify key strategies and best practices to achieve operational excellence. Including lean methodologies, Six Sigma, continuous improvement frameworks and organizational culture.
• Explore the pivotal role of technology in reducing costs, managing risks, and enhancing customer experiences.