Abhishek Soni
Four key process improvement techniques for services
August 16 by Abhishek SoniHere are four techniques you should consider using to improve processes in the service industry
Exiting the financial quagmire: Using Six Sigma to reduce operational risk in financial services
May 20 by Abhishek SoniFinancial service organizations are under severe pressure to cut operational costs while simultaneously being expected to comply with increasingly strict regulatory norms in the wake of the global fin...
Want to Enhance Your Project Performance Metrics? Guide to EVM and Control Charts
August 01 by Abhishek SoniWant to know how your process improvement project is progressing? Here’s how to use Earned Value Management and Control Charts to monitor how well you’re doing.
Key Challenges in Process Improvement in Services
May 23 by Abhishek SoniService is an economic activity that delivers value to customer through interactions. Services are different from products, following set of features are unique to most of the services.