knowledge worker
Defining knowledge management in the pandemic recovery context
May 16 by Mostafa SayyadiOur understanding of knowledge management needs to be updated to align to today’s work context
Improving the productivity of knowledge workers: Interview with Fujitsu's VP R&D Keith Swenson
November 04 by Keith SwensonBusinesses are quite good at improving the efficiency of production lines where the processes are a little easier to see. But what about when it comes to improving work where the i...
Keys to addressing the challenge of knowledge worker productivity
September 16 by Process Excellence Network EditorGetting to the root causes of productivity loss Today, more than a half-century after Drucker first coined the phrase "knowledge worker" (in 1959) the share of the workforce represented by th...
5 ways to "humanize" process improvement
June 06 by Prashant ChavanAn engaged and loyal worker is the most important asset of any organization, says contributor Prashant Chavan. That’s why it’s critical any process improvement work you undertake engages...
Want to be more Productive? Try Thinking Collaboratively
May 17 by Adi GaskellNew research suggests that if we are to get the most from our knowledge workers we need to get them collaborating on how they think rather than just on what they’re thinking about, writes Adi...
Getting Down to Busy-ness: Knowledge Workers Are Less Productive than Ever
March 29 by Robert W. SwaimKnowledge is now the main product of advanced economies and the livelihood of the largest group of the population in developed countries. But how do you measure and improve the productivity of knowled...
Surveys Produce Jaw-Dropping Gains in Knowledge and Service Worker Productivity!
March 09 by From the Editorial Staff at Process Excellence NetworkIn knowledge work and in most service work, productivity improvement requires the elimination of whatever activities do not contribute to performance. Non-productive activities sidetrack and divert...
A New Emphasis on Productivity Improvement
April 06 by From the Editorial Staff at Process Excellence NetworkEditor's note: This article will discuss four strategies, formulated by Peter Drucker, for obtaining productivity improvement, namely: innovation, continuous improvement, technology and knowledge wo...