The Deming Files
BOOK REVIEW - The Essential Deming: Leadership Principles from the Father of Quality
January 29 by Kelly AllanJoyce Nilsson Orsini's new book THE ESSENTIAL DEMING provides an excellent bridge to the next level of Deming’s insights, writes contributor Kelly Allan. Dr. Orsini reviewed and studied docume...
Now more than ever, we need to remember the teachings of Dr. Deming…
January 17 by Kevin Edwards CahillDr. W. Edwards Deming, an American academic and consultant who rose to prominence in the 1980s for his work with Japanese business that began in the 1950s, is sometimes known as the "father of quali...
Perspective on Russia: Using Deming to Counter "Soviet Legacy" Management Practices
October 03 by Tatiana MedvedevaTwenty years of Russian market reforms have shown that one of the most serious obstacles to creating an innovative economy is the totalitarian style of thinking, says Tatiana Medvedeva. Repressive m...
How Do We Know What We Know? - Deming’s SoPK Part IV
September 20 by John HunterUnderstanding how you think - and act - based on what you believe you know to be true, is critical to improving your own decisions as a manager, says contributor John Hunter, in the final of a 4-par...
Variation, So Meaningful Yet So Misunderstood - Deming's SoPK Part III
September 06 by Lynda M. FinnWhen businesses use the wrong data or don't recognize the different types of variation, the resulting decisions and actions tend to increase costs, reduce quality, reduce productivity, and foster fr...
The Trouble With Motivation - Deming's SoPK Part II
August 23 by Jussi KyllonenWhat makes the difference between ordinary people achieving extraordinary results on one hand, and extraordinary people achieving ordinary results on the other? Management insight makes the differen...
Don’t Let Culture Hold You Hostage - Creating a Deming-based Culture of Continual Improvement
July 27 by Sheila RonisMental models provide the context for our lives that help us make sense of our reality. The downside of them is that many people feel comfortable only within their mental model, writes Dr. Sheila Ro...
Organizational Sabotage - The Malpractice of Management By Objective
July 11 by Ken Craddock & Kelly AllanInnovation, quality and productivity suffer from the abuse of MBOs Objectives are essential to a business. But the malpractice of management by objective (MBO) can have devastating unintended con...
Deming, Scholtes and the "Inspirational Petunia" Strategy of Leadership
May 31 by Emma LangmanNearly all sustainable performance is due to the system and not the individual, writes Emma Langman in this week’s Deming Files. So what role does leadership play? Experts talk about many d...
Under Pressure: Deepwater Horizon and Why Systems Fail (Part I)
April 19 by Kelly L. Allan and Steve DightmanWhen disaster hits your business, do you know where to start to make sure it doesn’t happen again? Part I of this week’s Deming Files introduces the value of combining Deming and Goldrat...