Generative AI & the transformation of operational excellence: Industry report
How generative AI is ushering in a new age of operational excellence
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The potential of generative artificial intelligence (AI) for enhancing operational excellence (OPEX) is vast. Since the explosive arrival of the technology in 2022, businesses have been exploring how they can apply generative AI to streamline operations, improve efficiency and reduce costs.
“Generative AI is finding exciting applications across various settings that contribute to OPEX including customer service, manufacturing, product development, supply chain, finance, human resources and IT support,” says Debashis Sarkar, managing partner of Proliferator Advisory & Consulting.
Generative AI is poised to revolutinize business operations with transformative benefits, but the need for modern businesses to prioritize the impact of this advancing technology (both positive and negative) is high.
Download this report to explore:
- How generative AI is ushering in a new age of operational excellence.
- Case studies and guidance from Walmart, Electronic Arts and Lenovo.
- Key generative AI success factors and challenges.
