Lean for Services Posts
In my last column we discussed the eight wastes of Lean. We also looked at the various examples from the service sector. The eight wastes of...
Anything that does not add value to the customer is a waste. Waste only adds to time and cost, and the definition of "waste" in a service organization is quite similar to its Lean manufacturing definition...
Lean implementation can be quite challenging in a service organization. While the principles and learnings from Lean manufacturing are also conceptually ap...
Lean manufacturing has been around for quite sometime. Even before we got to know what Toyota was doing, manufacturing companies have been practicing ma...
