Reinvigoration Content Hub
Reinvigoration is a UK-based consultancy specialising in integrating Operational Excellence with innovation and cutting-edge technology to transform service operations.
In this content hub, their team shares with you some thought-provoking articles packed with tips and advice based on their experience supporting private and public organisations around the world on their journey to Operational Excellence.
Four steps for implementing continuous improvement
April 25 by Ryan King
Four steps to help you implement continuous improvement across your organization
Guide to Target Operating Model design [E-BOOK]
January 17 by Graham Turnbull
This comprehensive guide gives expert answers to all your questions on Target Operating Model design, including how to plan and implement your own TOM design.
Deploying problem solving capabilities [INFOGRAPHIC]
November 29 by Ryan KingRyan King identifies practical solutions for six challenges to deploying problem-solving capabilities, including cultural differences and differing levels of maturity.
Target Operating Model: on the importance of customer engagement
November 12 by Phil WestwoodThe success of a Target Operating Model (TOM) lies in the organisation’s ability to listen to the ‘Voice of the Customer’ and the ’Voice of the Business’ before undertaking any design or development w...
Target Operating Model development
October 04 by Graham TurnbullGraham Turnbull reflects on Target Operating Model work past and present, looking at the key elements he believes are important for successful design, widespread acceptance and sustainable implementat...
Smart strategies to build capability in OPEX
July 30 by PEX Network NewsOperational Excellence is a vital part of any business that wants to perform at peak, but getting this message understood throughout the organization can be difficult. PEX Editor Ian Hawkins talked to...
3 steps to getting your Senior Management backup
April 01 by Chris DandoAs Operational Excellence professionals we all agree that increasing awareness of what CI is and equipping individuals with the tools they need to make many small improvements to their daily practices...
Building Operations Excellence capability at all levels of your organization
February 15 by Ryan KingIn this article Ryan King summarizes some key points to consider when designing an Operations Excellence Capability Building Program.
RPA Implementation: 6 Common Mistakes and Misconceptions to Avoid
January 17 by Graham TurnbullIf you're hoping that RPA s a magic bullet for reducing headcount and waste, beware says Graham Turnbull. He tells a tale of delighted customers - and revised expectations.
