Digital Adoption
3 innovative change management frameworks for digital transformation
April 08 by Nikhil Pal
When businesses embrace artificial intelligence, robotic process automation and other digital technologies, they need a new change management model
8 order management KPIs worth measuring
April 01 by PEX Network
How AI, machine learning and strategic technologies facilitate KPI visibility and improve them over time
Johnson & Johnson commits to tech & automation in huge $55 billion US investment
March 25 by Michael Hill
Johnson & Johnson is investing more than $55 billion to enhance various business areas including technology, automation and operations
From AI excitement to alignment: Making digital adoption work
March 11 by Terryel Hu, Ph.D
Digital adoption cannot be sustained by hype. Any new digital technology, AI or not, should align with the current capabilities of your organization
DOGE deploys custom chatbot to automate federal tasks
March 11 by Michael Hill
The Department of Government Efficiency (DOGE) has reportedly rolled out a custom chatbot to 1,500 federal workers to automate tasks
Reinventing banking: Physical vs digital approaches to service excellence
February 21 by Diego Borquez
True transformation goes beyond technology. It is about redefining operational models to improve efficiency, enhance customer experience and control costs
6 free generative AI training courses for business leaders
December 03 by Amelia Brand
Explore free generative AI courses to boost business innovation and productivity
What are digital twins? A PEX Network guide
March 05 by Process Excellence Network
Explore the impact of digital twins on efficiency, predictive maintenance and operational performance
