Forbes Tech Council explores low-code/no-code in digital transformation
Delta Air Lines wins another OPEX award and Nvidia invests $1 billion in AI companies
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PEX Network’s weekly news bulletin rounds up the latest from the process community including operational excellence (OPEX), digital transformation, business process management (BPM), process mining, artificial intelligence (AI) and much more.
This week includes:
- Forbes Tech Council examines impact of low-code/no-code platforms
- Delta Air Lines wins 4th consecutive OPEX award
- Nutreco recognized for OPEX training and business improvements
- Nvidia invests $1 billion in AI companies
- UNESCO addresses emerging digital transformation challenges and opportunities
- AstraZeneca seeks new process excellence manager
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Forbes Tech Council examines impact of low-code/no-code platforms
A new Forbes Tech Council article explored the impact of low-code/no-code platforms on modern digital transformation. “Low-code/no-code platforms simplify development with visual interfaces and pre-built templates, allowing individuals without extensive programming knowledge to build functional software,” wrote Hrishikesh Joshi. These platforms make technology more accessible by democratizing application development empower more people to create apps and automate tasks, offering both opportunities and challenges as businesses undergo digital transformation, he stated.
Low-code/no-code platforms do more than cut development time and costs; they help unlock the creative potential of employees. By allowing individuals from various departments to design the tools they need, these platforms can help boost creativity and productivity. Meanwhile, the convergence of low-code/no-code and generative AI heralds a new era of workforce development.
“As low-code/no-code adoption grows worldwide, it is poised to reshape workforce dynamics, especially in regions with emerging digital economies,” according to Joshi. “The rise of low-code/no-code platforms, combined with the capabilities of generative AI, is transforming the way software is created, enabling more people to contribute to the development process. This shift not only sparks innovation but also requires organizations to implement strong governance frameworks to mitigate risks and ensure quality.”
Register for All Access: Low Code Automation 2025
Watch Nao Anthony, Commonwealth Bank, and Tariq Munir, PepsiCo, discuss the complexities and challenges of digital transformation
Delta Air Lines wins 4th consecutive OPEX award
Delta Air Lines retained its spot as North America’s most punctual carrier in 2024, winning Cirium’s Platinum Award for OPEX for the fourth year running. The award recognizes airlines that consistently deliver on-time flights while managing complex operations and minimizing passenger disruptions. The airline achieved an impressive on-time performance over the course of 2024 at 83.46 percent on more than 1,712,529 total flights across the year.
Mexican airline Aeromexico claimed the prestigious title of the most On-Time Global Airline in 2024, achieving an on-time performance rate of 86.70 percent. Saudia followed closely as the runner-up with 86.35 percent, while Delta Air Lines secured third place.
“In an industry defined by operational complexity, we are extremely proud to be celebrating the airlines and airports who have provided customers the most on-time flights and best performance in 2024, acknowledging their OPEX,” said Jeremy Bowen, CEO of Cirium. “2024 was a difficult year for airlines, facing a large-scale IT outage and unseasonable and severe weather patterns. Despite these challenges, these airlines and airports have worked tirelessly to ensure their customers have a smooth journey and reach their destination on-time.”
Watch Pradheep Kileti, a director at National Grid, discuss balancing operations and innovation
Nutreco recognized for OPEX training and business improvements
Nutreco, a producer of animal nutrition, fish feed and processed meat products, received a 2024 Gold Globee® Award in recognition of its OPEX training and improvements throughout various business units. The “achievement in employee involvement and empowerment” award reflects the success of the company’s “globally steered program executed with discipline by the local teams” said Carl Schubert, global OPEX director of Nutreco.
Nutreco’s OPEX team used real-world examples to make employee training more relevant and implemented bootcamp sessions where employees visited plants to help improve operational problems and offered cross-functional training. These sessions took place throughout the globe including the US, UK, the Netherlands and Brazil. “I’d like to thank our teams across the company for the incredible efforts and enthusiasm that made our OPEX trainings so special, and that are enabling us to operate more efficiently and effectively support Nutreco’s growth,” commented Sam Pugh, global OPEX leader at Nutreco.
Watch Iván Céspedes, continuous improvement expert at Roche, reflect on involving people in change and transformation
Nvidia invests $1 billion in AI companies
Nvidia invested US$1 billion in AI companies in 2024, emerging as a significant backer of startups aiming to capitalize gain from the AI revolution. According to corporate filings and Dealroom research, Nvidia took part in 50 startup funding rounds and several corporate deals last year. The vast majority of deals were with “core AI” companies with high computing infrastructure demands, including buyers of its own chips, reported Financial Times. Nvidia’s increase in deals came on the back of huge demand for its high-performing graphics processing units (GPU) with its shares rising by more than 170 percent in 2024.
Watch thought leader Doug Shannon discuss the impact of AI on intelligent automation
UNESCO addresses emerging digital transformation challenges and opportunities
The United Nations Educational, Scientific and Cultural Organization (UNESCO) unveiled a revised Internet Universality Framework to address emerging digital transformation challenges and opportunities. The updated Internet Universality ROAM-X Indicators (IUIs) were launched after a year-long revision process, reflecting UNESCO’s commitment to adapting to the rapidly evolving digital environment and internet landscape. “This comprehensive update aims at ensuring the indicators continue to empower internet stakeholders, while streamlining their implementation to facilitate adoption across diverse contexts,” UNESCO stated.
“The primary objective of this revision is to ensure the IUIs remain relevant, adaptive and future-ready,” said Tawfik Jelassi, assistant director-general for communication and information at UNESCO. “In doing so, UNESCO integrated key insights and lessons from five years of global assessments and local applications of the previous framework.” The new framework seeks to enhance accessibility and ease of use to accelerate adoption and implementation by stakeholders, he added.
Watch Cherise Crenshaw-Holmes PhD, founder of Modern Work Consultancy, reflect on the importance of building inclusion into digital transformation strategies
AstraZeneca seeks new process excellence manager
Global biopharmaceutical company AstraZeneca is hiring a new process excellence manager. According to the job description, the India-based role encompasses:
- Developing an annual plan for testing processes and controls across the enterprise, based on inputs from compliance, risk and cross functional teams.
- Executing an annual plan through tests of design and effectiveness of internal controls, policies, procedures and compliance with regulations.
- Undertaking end-to-end process reviews to identify inefficiencies and opportunities for optimization.
- Leading enterprise-wide process control testing and ad-hoc audits to gauge effectiveness of internal controls, identifying weaknesses and areas for improvement.
- Documenting work performed to an appropriate standard and in a centralized database/SharePoint.
- Reporting identified deficiencies at an appropriate management level after thorough analysis and agreement on action plan with process owners.
- Collaborating with cross-functional teams to establish best practices for internal controls and risk management and provide independent assurance to senior management.
- Identifying opportunities for automation/simplification of processes.
- Providing guidance and training to control owners on internal control processes and compliance requirements.
In-depth knowledge of internal control principles, risk management methodologies, regulatory requirements and root cause analysis as well as demonstrated success with influencing business units to identify, formulate and implement processes/procedures to mitigate risk are listed among the job requirements.
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The 26th Annual OPEX Week: Business Transformation World Summit | 2025 Brochure
The renowned OPEX Week: Business Transformation World Summit is returning to Miami on January 27-29, 2025, for an electric gathering of transformation leaders and pioneers shaping the industry. Celebrating 26 years of excellence, we're back with a brand-new festival theme, a show-stopping line-up and fresh content stages. We're gearing up to help you deliver ground-breaking, human-centric transformation in the age of AI.
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