High-volume OPEX through intelligent automation and AI

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PEX Network
PEX Network
11/13/2024

The bane of operational excellence is that every end-to-end process has its weak links in the chain. And those weak links are stretched to the breaking point, particularly during higher-than-average process volume scenarios like the holiday season, the start or end of a school year or open enrollment, among many other situations. The weakest links are often when there are automation gaps that put a significant load of decisions and repetitive manual work onto personnel. While they do the best th...
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