Top three reasons BPM is still relevant in 2022
Why BPM plays a central role for organizations looking to achieve their strategic priorities
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The business process management (BPM) methodology has been around for three decades. PEX Network defines it as a process excellence methodology that incorporates various disciplines to discover, model, analyze, measure and optimize business processes.
This article outlines three reasons why BPM is still relevant today and the value it provides businesses either starting or undergoing a transformation project.
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It helps automate processes
Although automation is not BPM’s primary goal, it is often a product of it as it can help ensure operational efficiency when implemented on optimized processes.
In effect, the methodology is key to provide visibility on how organizations operate across departments and root cause analysis for inefficient processes. Through this transparency, businesses are better equipped to automate the processes they have already optimized through the methodology and ensure maximum return on investment.
Related interview: How BPM affords organizations the agility to compete with ‘digital native’ competitors
In PEX Network’s How BPM builds business resilience report published in 2021, Markko Rajatora, vice-president of business processes at renewable diesel and sustainable aviation fuel company Neste, noted: “BPM collates digital tools and means to operate and manage daily operations and business processes better. It should ideally pinpoint challenges and bottlenecks you have in your operations, not only related to IT systems but how you operate.”
It helps companies navigate industry-specific regulations
BPM can help companies navigate industry-specific regulatory requirements. By optimizing processes, BPM addresses a number of regulatory concerns and obligations that some industries have in place.
This can be done through process repositories and maps that help provide a holistic view of process workflows and the systems used.
In PEX Network’s Using BPM to create business value report published in 2022, Keith Bohanna, head of group BPM standards at Bank of Ireland, said he is strongly focused on operational resilience and leverages the methodology to work toward it.
“[Operational resilience] is a separate area of process reliability and is much broader in the sense that it addresses a number of regulatory concerns and obligations that banks have in place,” he stated.
It helps align strategy and operations
There is still a 70 percent failure rate in enterprise resource planning projects because organizations are not taking BPM into its holistic approach at the enterprise level. This includes understanding the enterprise process architecture, the process performance measurement system and how to align strategic priorities with operational ones through technology.
Related interview: How BPM reduces risks in transformation projects
Once companies have defined what value looks like for them and drafted their strategic priorities, BPM can help achieve key actions. While it constantly monitors and measures processes to ensure change goes smoothly, it also provides a strong holding structure for all processes via the three different types of platforms, basic, BPM suites and intelligent BPM suites.
Where do you see the relevance of BPM today? Leave us a comment below.
