United Airlines takes flight with generative AI
December 29 by Amelia BrandUnited Airlines is charting new territory with gen AI initiatives to enhance OPEX
5 free process mapping training courses for business leaders
December 24 by Michael HillProcess mapping can drive efficiency and support enhanced business process management (BPM)
US Space Force paves way for generative AI-powered OPEX
December 20 by Michael HillUS Space Force (USSF) holds inaugural Generative AI Challenge to inspire OPEX and innovation
Is over-automation driving your customers away?
December 20 by Montserrat Salvador SalamancaA real-life tale of customer service chaos as automation goes awry
AI model “strategically” misleads creators as businesses adopt open-source tools to boost ROI
December 20 by Michael HillResearchers spot AI model intentionally misleading its creators during training process to avoid being modified
From data to decisions: Cultivating trust in organizational data
December 19 by Abhishek SoniBuilding trust in data involves developing robust data management capabilities like data quality, data security and data governance