All Access: Change Management for Business Transformation 2024
July 23 - 24, 2024
| Free PEX Network Webinar Series
KJ Kusch is the Global Field Chief Technology Officer and has responsibility for strategic customer advocacy and partnership. Her team works closely with customers and industry trends to blueprint new pathways for strategy, value and architecture, in alignment with WalkMe’s corporate strategy and product priorities. KJ is a seasoned expert with more than 20 years of leading change in corporate eco-systems and business processes, knows how to apply technology to achieve a business outcomes, and how to relate the technology strategies to the line of business needs. She recently held a similar leadership role at ServiceNow. Before that, she served as a leader or chief executive in manufacturing, banking, energy and technology companies. KJ holds a BA and MBA from California State University. She serves on the board for multiple charities, OSS Global Forum, Engineering consortiums and leads Women in Technology groups and activities.
Day 1 - 23 July
10:30 AM Navigating AI transformation & change management with digital adoption
Across every enterprise organization around the world the demand for artificial intelligence (AI) transformation is forcing strategic change management programs. But delivering on the promise of AI transformation is more than just rolling out an AI chatbot and hoping for the best - adoption of these new technologies is a must. In this session, experts will share case studies, use cases and best practices for how digital adoption can drive the change needed to overcome challenges related to AI visibility and governance, AI adoption across a diverse workforce and Contextual AI assistance in an anywhere, anytime workplace.
Join us to learn about:
- How AI transformation is not just about introducing new technologies but ensuring they are effectively adopted and integrated into the organization's workflows.
- Case studies and best practices to maintain oversight and control over AI technologies, which is essential for successful AI transformation.
- Strategies for ensuring AI adoption across a diverse workforce will be discussed, which is crucial for maximizing the benefits of AI.
- The use of AI to provide contextual assistance in a workplace that operates anytime, anywhere, thus enhancing efficiency and productivity.
- Innovation in the Digital Adoption Platform category, including WalkMe's introduction of the first and only AI co-pilot that can provide the next best action for any workflow across any application.
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