52111.001 - BPM report (September 2025)

Walmart taps OpenAI to build next-gen AI shopping solutions

October 16 by Michael Hill

Walmart store image

Retail giant Walmart has partnered with OpenAI to build next-gen AI shopping solutions that redefine customer experiences

Skan AI publishes Agentic Process Automation Manifesto

October 16 by Michael Hill

Agentic Process Automation concept image

Skan AI has released its Agentic Process Automation Manifesto, a set of six principles for building AI agents in the enterprise

Process Mining & Process Intelligence

8Flow.ai launches Workflow Context Platform for people & process intelligence

October 16 by Michael Hill

People and process intelligence

8Flow.ai announced the launch of Workflow Context Platform for people and process intelligence to provide detailed visibility into frontline operations

Business Transformation

Leading transformation without the perfect solution: Why experimentation is the strategy

October 15 by Dr Terryel Hu, Ph.D

Nobody is perfect sign

Learn why it’s time to challenge the belief in the perfect solution and accept that imperfection is not failure in transformation

Change Management

8 reasons why change management fails

October 15 by Michael Hill

Change management fails

Change management is vital in transformation and process excellence, but change management fails. Learn the reasons why!

Organizations plan AI spending spree to power business transformation

October 15 by Michael Hill

AI spending spree

Organizations are planning significant investment in various types of AI to support business transformation, according to the PEX Report 2025/26

Events

Oct
21 The Modern Ops Stack – How Automation, Integration and AI Come Together

Oct
22 AI that decides: Unlocking strategic advantage through optimization

Oct
23 End-to-end portfolio and asset management transformation with Powerco and TNB

Oct
28 - 30 Business Transformation Europe

Popular Content

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Our Mission

For more than 10 years, PEX Network is the world's leading community of business transformation and operational excellence professionals. Led by our original research and analysis, PEX Network is your source for the best industry insight and case studies from across the globe.

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With more than 160,000 practitioners, we are one of the largest and most established community of business transformation professionals in the world.

Our audience is comprised of senior-level business executives looking for thought leadership, strategy and solutions to help them meet the challenges that enterprise-level organizations face.

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Our 160,000+ community includes leaders from the following B2B companies

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Thought Leadership Content

Why Learn With Process Excellence Network

As a pioneer in the space, Process Excellence Network is the definitive resource for the Process Excellence Network community.

We gather global leaders around critical information in multiple formats, including daily commentary, interactive webinars, monthly events, and market reports.

The basis of our end-user focused content is provided by industry executives, for industry executives.

We mix in content from solution providing organizations to ensure a full picture of the evolution of the industry in real-time.

01)Conferences

Process Excellence Network conferences put you in the same room as global experts, providing you with the latest best practice in the field. Our conferences allow you to probe, question, and discuss solutions through case studies, round table discussions, and workshops.

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02)Exchanges

Our exclusive Process Excellence Network exchanges open the door to an exhilarating mix of business leaders, thought-provoking presentations, strategic one-on-one business meetings and networking. Set your own itinerary and engage with our most productive and rewarding in-person format.

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03)Online Events

Process Excellence Network online events provide a convenient virtual learning environment from the comfort of your office, home or hotel room. Our online events can be accessed and revisited at any time, making them the ideal way to learn for busy executives and remote teams.

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04)Webinars

Process Excellence Network host regular 30-minute webinar case studies and discussions allowing you to learn new ideas at your own schedule. Put your questions to our speakers and access related content via our highly interactive online platform both live and on demand.

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05)WhitePapers & Reports

Process Excellence Network digital reports are cornerstones of the sector, addressing the community’s key challenges. Through end-user interviews and industry research, our industry recognized reports inform global business leaders to make complex decisions that drive growth and innovation.

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Our Advisory Board

Process Excellence Network's Advisory Board features industry experts and specialists who come together every quarter to discuss trends and challenges in the Process Excellence Network space and help guide our original research and content.

Nao Anthony

Senior manager of operational excellence

Commonwealth Bank

Jon Atienza

Senior IA manager

The Coca-Cola Company

Lee Bogner

Global AI & generative AI chief enterprise archite...

Mars

Diego Borquez

Regional business process manager for Latin Americ...

Pacific International Lines Ltd

Joe Craughan

Head of global process owners

BMI

Ekaterina (Katie) Curry

Ekaterina (Katie) Curry

Managing director and head of operations, multifam...

Millennial Specialty Insurance

Peter Evans

Former director of service and performance managem...

The LEGO Group

Anna Fel

Thought leader, business transformation profession...

Mark Ghibril

Global CIO

Siemens Gamesa

Ricardo Henriques

Ricardo Henriques

Transformation leader and business automation prof...

EDP, Católica Lisbon School of Business and Economics

Blake Jones

Product owner of low-code DevOps and governance

Chevron

Kriti Kapoor

Principal consultant for digital transformation an...

Andrae Kirkland

Andrae Kirkland

Tech program management, digital transformation &...

Samant Kumar

Portfolio manager and Agile program manager

Capgemini

Vineet Mehra

Head of functional platform, finance and controls

Maersk

Ramnath Natarajan

Director, Automation CoE

Johnson Controls

Sangeeta Priyesh

Sangeeta Priyesh

Europe PTP transformation lead - controls and repo...

PepsiCo

Debashis Sarkar

Debashis Sarkar

Managing partner

Proliferator Advisory and Consulting

Jots Sehmbi

CIO

City, University of London

Doug Shannon

Global intelligent automation and generative AI le...

PSI CRO

Puneet Thakkar

Senior program manager – finance transformation

Google

Santhosh Vijayabaskar

Santhosh Vijayabaskar

Director of intelligent automation and process re-...

Financial Services

Rahul Zende

Senior principal data scientist

Navy Federal Credit Union

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