Accenture & AWS launch responsible AI platform, Apromore & Rockwell Automation make new leadership hires – PEX Vendor News

Nintex a “Great Place to Work” in the US, UK, Australia and Malaysia, HCLTech extends Xerox partnership, Pipefy releases new generative AI features

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Michael Hill
Michael Hill
08/28/2024

pex vendor news

PEX Network’s weekly bulletin rounds up the latest industry vendor news including product releases/updates, mergers and acquisitions, partnerships and leadership changes.

This week includes:

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Accenture and AWS launch responsible AI platform

Accenture and Amazon Web Services (AWS) announced a new platform to help organizations adopt and scale artificial intelligence (AI) rapidly with trust and confidence throughout their enterprise. The Accenture Responsible Artificial Intelligence Platform, powered by AWS, will integrate the core elements of responsible AI to help clients create an ongoing cycle of monitoring, testing and remediating for compliance, according to a press release. Tuned for AWS workloads, it offers a unified view of assets, open-source tools and industry standards for responsible AI to help organizations incorporate them into their workflows and processes, it added.

The platform allows business leaders to assess their organization’s readiness or maturity level for AI and perform risk screenings leveraging benchmark data from multiple industries. It will also help enable clients understand what they need to do to identify specific AI risks, develop appropriate risk mitigation approaches and support compliance with specific fast-changing regulations, the firms stated.

“This platform will make it easier for customers to use our growing portfolio of responsible AI solutions, and provide a holistic assessment as well as ongoing monitoring and testing to help clients with their compliance obligations in a rapidly evolving regulatory environment,” said Vasi Philomin, VP of generative AI at AWS. “With Accenture, we are empowering more customers to experiment and innovate safely with generative AI.”

At All Access: Intelligent Automation 2024, Tariq Munir, APAC financial planning transformation lead at PepsiCo, discusses how to measure the impact of AI and intelligent automation

PRIME BPM renews partnership with the BMD Group

End-to-end business process management (BPM) vendor PRIME BPM renewed its collaboration with energy sector company the BMD Group. The BMD Group uses PRIME BPM software to develop mappings of business system processes and integrations, according to a press release. By continuing to work with the vendor, the BMS Group’s five business units – BMD Constructions, BMD Urban, Empower Engineers & Project Managers, JMac Constructions and Urbex – aim to underpin growth strategies, business transparency and standardization.

“The tool is enabling stakeholders and subject matter experts within our business to have greater transparency across the systems and processes within our business,” commented Patrick Pearl, BMD Group general manager. “In some instances, for the first time, the tool is providing an in-depth knowledge on the actors, applications, data sets or integration pieces of which our people are impacted. The knowledge delves into who, what and when which will provide our people with access to cleaner, better data sets, assisting in smarter, quicker decision making.”

Apromore, Rockwell Automation announce new leadership hires

Process mining and simulation solutions provider Apromore and automation and digital transformation firm Rockwell Automation announced new leadership hires. Brandee Sanders joins Apromore as chief marketing officer (CMO), while Emmanuel Guilhamon becomes VP of sustainability at Rockwell Automation.

“We are thrilled to welcome Brandee Sanders [left] to Apromore as our new CMO,” said Marcello La Rosa, CEO and co-founder of Apromore. “Her extensive experience and proven leadership in driving growth and market expansion will be instrumental as we continue to innovate and expand our leadership in the AI and process mining industry.”  Brandee previously held pivotal roles at prominent organizations including BlackLine, Sony Music and Observe.AI. “Joining Apromore, a trailblazer in process mining and simulation with a cutting-edge AI vision and exceptional talent, is an extraordinary opportunity,” Sanders said. “I am thrilled to be part of this innovative team and look forward to driving the company’s growth, nurturing a customer-focused environment and showcasing the transformative business value that process optimization brings.”

In Guilhamon’s (left) new role at Rockwell Automation, he is responsible for developing, leading and executing the company’s global sustainability strategy that is focused on delivering three outcomes: sustainable customers, a sustainable company and sustainable communities. “He knows our customers and technology and is passionate about the critical role that industrial automation and digital transformation play in helping our customers increase resiliency, optimize production and ultimately drive sustainability,” commented Becky House, SVP, chief people and legal officer at Rockwell Automation. “His global perspective and expertise make him the right person to continue and evolve this important work.”

HCLTech extends Xerox partnership, appoints new CFO

Global technology and intelligent document processing (IDP) vendor HCLTech extended its strategic AI-driven engineering services and digital process operations (DPO) partnership with American printing firm Xerox. HCLTech will assist Xerox with its fundamental and structural redesign to position the company for long-term profitable and sustainable growth, according to a press release. HCLTech will leverage automation, product and sustenance engineering and process operations services, along with its generative AI platform, to deliver a unified interface that transforms the way employees and clients engage with Xerox. This includes supporting the newly formed Xerox Global Business Services organization (GBS) to drive key business metrics and integrate innovative capabilities, further advancing the company’s digital transformation roadmap, HCLTech stated.

“Our aim is to drive enterprise-wide efficiency by centralizing processes, platforms and capabilities,” said Louie Pastor, executive VP, chief transformation and administrative officer at Xerox. “By extending our agreement with HCLTech and leveraging its expertise, Xerox will become more agile while continuously improving employee and client experiences.”

HCLTech also announced the appointment of Shiv Walia as its new chief financial officer (CFO), effective September 6, 2024. Walia currently serves as HCLTech’s corporate VP and global head of FP&A and business finance operations.

ProcessMaker Summer 2024 release delivers raft of new features

Process automation and IDP vendor ProcessMaker announced its 2024 Summer platform release showcasing new innovation, expanded integration and user-driven enhancements designed to transform business process automation (BPA). The new release comes in response to customer requests and high demand for process intelligence, BPA and BPM, the firm stated. The new release is available to customers immediately and includes the following capabilities:

  • Process analytics that help businesses track timeliness, understand bottlenecks and optimize business processes at scale.
  • Access to UI Path’s robotic process automation (RPA) capabilities, now within ProcessMaker.
  • Instant process documentation that creates detailed, accurate and organized process documentation based on existing process maps.
  • Shareable process demos that provide greater clarity to everyone in an organization with interactive, step-by-step process walkthroughs via Slideshow.
  • Automated inbox recommendations that highlight which tasks require urgent attention.

In addition to these new capabilities, the release builds on previous features introduced this year, including trainable AI Agents within ProcessMaker FlowGenie‌™, according to a press release. “Companies know that the key to business success is operational efficiency, which is directly achieved through streamlined, standardized and documented processes,” said Alex George, CEO of ProcessMaker.

Nintex a “Great Place to Work” in the US, UK, Australia and Malaysia

Process management vendor was certified as a “Great Place to Work” in the US, UK, Australia and Malaysia. The recognitions, provided by global workplace culture authority Great Place to Work, are based on feedback from current employees, according to the company. “Thank you to our incredible team for making this certification a reality and for making Nintex a diverse, collaborative and dynamic place to work,” the firm stated. Great Place to Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees.

Nintex is the lead sponsor of the PEX Report 2024/25: Global state of OPEX & business transformation and a sponsor of All Access: BPM 2024.

At All Access: Change Management for Business Transformation, Isolde Kanikani, VP, Association of Change Management Professionals, shares her thoughts on the importance of employee satisfaction 

Pipefy releases new generative AI features to accelerate workflow deployment, automate processes and analyze data

BPA vendor Pipefy announced new generative AI capabilities to accelerate workflow deployment, automate complex processes and analyze data (image left). Ideal for HR, finance and procurement teams, the new features use natural language and a no-code interface, according to a press release. They consist of three components: AI automation, AI agents and AI copilot, the firm added. AI automation eliminates manual and repetitive tasks, AI agents streamline service delivery and AI copilot builds new workflows and provides the data analysis and insights teams need to optimize them.

“With Pipefy AI, the potential for improving operational efficiency and productivity, as well as enabling more data-driven decision making, is astounding,” said Alessio Alionço, CEO and founder of Pipefy. “Every business has to deal with limited IT resources; Pipefy AI enables organizations to tap into knowledge workers and citizen developers to automate and develop workflows, while ensuring IT maintains governance and control over processes.”

Gluu introduces BPM product roadmap for remainder of 2024

BPM vendor Gluu is set to introduce its product roadmap for the remainder of the year. In an upcoming webinar, the firm will preview the main features it is developing for release from September to December 2024. These include:

  • Getting more relevant notifications with AI.
  • Working in a single, simpler process experience.
  • Publishing content to sub-accounts (for subsidiaries, customers etc.).
  • Using AI to assist in enriching work instructions with bespoke components.

Speaking at the event will be Louise Hellmund, head of customer success at Gluu. "Gluu delivers BPM for People. This means real business users that use processes to achieve real business process improvement. Faster, leaner and/or better," the company stated.

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