The growing importance of supplier accreditation for organizations

Today’s business world is a competitive environment where organizations are under increasing pressure to secure reliable, efficient and compliant supply chains. As operational risks rise and regulatory demands tighten, supplier accreditation has become more than a differentiator – it’s a strategic imperative. Accreditation enables organizations to safeguard operations, streamline procurement processes and cultivate partnerships built on trust and quality.

Supplier accreditation plays a vital role in risk reduction, simplifying due diligence and enhancing transparency. In this article, we explore these critical benefits of accreditation, with insights from Joanne Todd, chief information officer (CIO) of St John Ambulance, an organization where accreditation is central to procurement and operational success.

The role of accreditation in risk reduction

Accredited suppliers bring an added layer of assurance to businesses, reducing the risk of operational disruptions and ensuring consistency in quality and performance. Partnering with suppliers that have undergone accreditation offers organizations a clear advantage – these suppliers adhere to industry-wide standards, ensuring products and services meet or exceed expectations. This minimizes the chances of failure, delays or quality issues.

Todd emphasizes this point: “Choosing an accredited supplier guarantees certainty and reliability in your supply chain, reducing the risk of failure and ensuring compliance with best practices.” For an organization like St John Ambulance, where lives depend on the equipment and services they use, risk reduction is a top priority. “The accreditation process guarantees that the products and services we rely on meet the highest standards of quality and safety,” adds Todd. “Working with an accredited supplier makes onboarding faster and allows us to start from a place of trust.”

Accreditation also enables businesses to trace performance across their supply chain, ensuring consistency from raw materials through to finished products or services. This not only enhances transparency but also ensures that every link in the chain is accountable, reducing the likelihood of unexpected failures.

Streamlined due diligence

One of accreditation’s most significant advantages is its simplification of the due diligence process. Vetting new suppliers can be time-consuming and resource-intensive, but accreditation acts as a pre-screening process, assuring organizations that the supplier has met recognized industry standards. “Supplier accreditation not only streamlines due diligence but also ensures we partner with brands we can trust, allowing us to focus on our core mission with confidence,” says Todd.

For St John Ambulance, supplier accreditation is integral to procurement strategy. With accredited suppliers, they can onboard partners faster, with fewer concerns about quality or compliance. This efficiency allows them to allocate more resources to the primary mission of delivering life-saving services.

“In today’s fast-paced environment, these assurances are invaluable for maintaining the integrity and efficiency of our operations,” says Todd. “Accreditation gives us the confidence to focus more on our core mission, knowing that our suppliers are dependable and align with our values.”

Enhancing competitiveness through accreditation

Accreditation doesn’t just simplify internal processes – it also enhances a business’ external competitiveness. Accredited suppliers can demonstrate that they meet stringent standards, which positions them as trusted partners in competitive markets. This is particularly critical for businesses looking to enter new markets where specific certifications may be mandatory.

“Accreditation adds a globally recognized status to your proposals and tender responses, demonstrating a commitment to quality and transparency,” explains Todd. Suppliers that hold accreditation have a competitive edge because they meet required standards and undergo continual assessments that foster efficiency and cost savings. “Accreditation provides businesses with a competitive edge by allowing them to demonstrate that they meet specific standards, ensuring quality and offering cost-saving efficiencies through continual assessment,” she adds.

In today’s interconnected markets, where global supply chains are subject to fluctuating regulations, accreditation ensures businesses are compliant across multiple jurisdictions. This opens up new opportunities and mitigates non-compliance risks, allowing organizations to operate seamlessly in different markets.

Boosting transparency and trust

At its core, accreditation is about building trust. In an era where corporate accountability is under scrutiny, accredited suppliers provide a level of transparency that is crucial for fostering solid and reliable partnerships. When businesses choose accredited suppliers, they signal to their customers and partners that quality and safety are paramount.

“For consumers, accreditation ensures confidence in the quality, safety and reliability of products and services, even in a complex global marketplace,” Todd explains. “Customers can be assured that the supplier that they choose has proven experience, a track record and maturity in the services they are offering.”

In industries like healthcare, where product safety can have direct implications on human lives, this level of trust is indispensable. St John Ambulance, which works closely with accredited suppliers for critical life-saving equipment, sees accreditation as an assurance of both quality and reliability.

“Accreditation also provides us with the confidence to focus more on our core mission, knowing that our suppliers are dependable and align with our values,” Todd says.

Sector-specific insights: St John Ambulance’s approach

Supplier accreditation is central to St John Ambulance's procurement strategy. The organization relies on critical, life-saving equipment and the stakes are too high to take risks with unreliable suppliers.

“At St John Ambulance, we understand the critical importance of working with accredited suppliers. Supplier accreditation not only reduces the burden of due diligence but also ensures that we collaborate with brands and associations we can trust.” This trust is particularly crucial in the healthcare sector, where the reliability of equipment and services can directly impact patient outcomes.

By integrating accreditation into its supplier selection process, St John Ambulance guarantees compliance with legal standards and ensures the highest levels of safety and quality in its operations.

Supplier accreditation offers businesses the confidence they need to operate efficiently, mitigate risks and build strong, reliable partnerships in a complex and competitive global marketplace. By streamlining due diligence, reducing operational risks and enhancing transparency, accredited suppliers enable organizations to focus on what matters most – achieving their strategic goals with assurance and trust.

Joanne Todd will be speaking at the Service North Conference on November 18th.

All Access: Process Mining and Process Intelligence 2025

Join us at All Access: Process Mining and Process Intelligence 2025 to discuss how you can transform insights into actions and implement smarter processes through intelligent mining.

Register Now